Project Coordinator - (HR31509DM)

Job Title: Project Coordinator
Location: Remote (EST Time Zone)
Salary Range: up to 2000 USD

Work Schedule: Monday - Friday, 10:00 AM to 6:00 PM (EST)

NOTE: INDEPENDENT CONTRACTOR POSITION

Company Overview:

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Sagan provides a high-performance remote work environment, ensuring access to world-class opportunities for top-tier professionals.

About the Company:

Sagan represents a fast-paced, Amazon-focused eCommerce marketing agency that supports leading consumer brands with strategic growth initiatives. The team operates with high agility, close client collaboration, and an emphasis on operational excellence.

Position Overview:

Join our dynamic e-commerce, Amazon-focused Marketing Agency as a Project Coordinator. In this role, you'll be essential in supporting both project-based initiatives and day-to-day client management under retainers. Acting as a critical connection point between Account Managers, clients, and internal operations, you'll focus on the smooth execution of deliverables and ensuring clients receive maximum value from our services.

Key Responsibilities:

Project Management:

• Oversee multiple active projects, including management retainer, client onboarding, and builds, and specialized build projects.
• Ensure all initiatives stay within budget, meet deadlines, and fulfill deliverable expectations.

Client Collaboration:

• Work closely with Account Managers to align on client objectives and deliverables.
• Maintain high client satisfaction by adapting to their evolving needs promptly.

Internal Coordination:

• Foster effective communication across all internal teams to ensure cohesive project execution and build team buy-in.
• Manage internal project management systems (Teamwork) and Slack channels to synchronize cross-department efforts and updates.
• Help teams understand client objectives and priorities to create alignment across all departments.

Organization, Timeline, and Resource Management:

• Regularly review and adjust project timelines, budgets, and resources to accommodate scope changes and ensure on-time delivery.
• Proactively identify potential risks and blockers, mitigate them through strategic problem-solving, and provide necessary resources to team members.
• Maintain high levels of organization, multitasking to manage multiple projects at once.

Documentation and Reporting:

• Maintain accurate project documentation, ensuring updates to project management tools and communicating status to all stakeholders.
• Adapt reporting and communication styles to meet client needs, ensuring information is presented in accessible and understandable formats.
• Provide timely project status updates and KPI reports, while tracking metrics such as project profitability and stakeholder satisfaction.

Quality Assurance and Process Improvement:

• Oversee quality assurance to ensure project standards are maintained, proposing process enhancements to improve efficiency.
• Engage in continuous learning and share insights for process improvements across the team.

Client Relationship Management:

• Align project execution with client strategy and account management goals, acting as a liaison to support strong client relationships.
• Address client feedback, translating it into actionable tasks for internal teams.

Qualifications:

• Strong English communication skills, both verbal and written.
• Proven experience in project coordination or similar operational support roles, ideally within an eCommerce or marketing context.
• Proficiency in project management and communication tools such as Google Suite, Teamwork, and Slack.
• Excellent organizational and time management skills with an ability to multitask in a fast-paced environment.
• Proactive, solutions-oriented, and process-driven.

Nice-to-Haves:

• Knowledge of eCommerce platforms and marketplaces (Amazon, Walmart, TTS, Shopify).
• PMP Certification or equivalent project management qualifications.

Resume Submission Guidelines:

💡To help us review your application efficiently, please submit your resume in text-based PDF format only.

🔸Avoid uploading scanned documents, image files (JPG/PNG), or Word documents (DOC/DOCX) format to prevent your application from being overlooked.

📍Important: For timely processing, both your resume and introductory video must be submitted in English.