Billing Coordinator

Job Position: Billing Coordinator
Location: Remote (EST Time Zone)

Work Schedule: Monday-Friday, Full-time

About Us:

Our company is a leading tech company specializing in innovative solutions for waste and recycling management. We are currently seeking two detail-oriented and proactive Billing Coordinators to join our team and support our billing processes.

Role Overview:

As a Billing Coordinator, you will play a crucial role in ensuring the accuracy and efficiency of our vendor billing processes. You will be responsible for quality control of vendor invoice data processing, communication with third-party vendors to resolve billing discrepancies, and providing valuable feedback to our software development team to enhance our proprietary platform, Discovery.

Responsibilities:

• Act as quality control for vendor invoice data processing through our proprietary software platform, Discovery.
• Communicate via phone and email with third-party vendors to gather credits and additional data points based on inaccurate billing data.
• Partner with operations and development teams to assist Discovery users with intermittent issues and provide knowledgeable support.
• Occasionally review contracts to ensure accurate billing based on allowable charges.
• Input data into systems from source documents and ensure data meets quality standards.
• Provide feedback to the software development team to improve software capabilities.

Requirements:

• Proficiency in Excel, including IF statements, XLOOKUP, SUM, and COUNT functions.
• Excellent written and verbal communication skills in English.
• Strong attention to detail and ability to merge speed with accuracy.
• Ability to interpret contract terms and understand billing processes.
• Familiarity with contracts and invoices is preferred.
• Knowledge of Helpscout is a plus.
• While familiarity with concepts in the waste and recycling industry, including equipment, terms, and concepts, would be advantageous, it is not a mandatory requirement for this position.

Benefits:

• Competitive salary (based on experience).
• Remote work opportunity with flexible working hours.
• Opportunity to contribute to innovative solutions in waste and recycling management.
• Collaborative and supportive team environment.