*Sales Associate - Latam

Job Position: Sales Associate - Latam
Location: Remote (PST Timezone)

Working Schedule: Sunday - Thursday or Tuesday to Saturday, 08:00 AM to 05:00 PM PST

Job description: 

Join our Sales Team as a Sales Associate, where your proven success in cold calling and strong sales skills will be instrumental in propelling our business forward. As a Sales Associate, you will manage a range of critical sales-related responsibilities, including inbound and outbound sales, follow-up calls, complaint resolution, and support ticket management. Your ability to effectively engage with customers, close deals, and drive revenue growth will be crucial in representing our company and ensuring customer satisfaction.

Key Responsibilities:

• Cold Calling: Proactively reach out to potential customers to introduce our cleaning services, identify business opportunities, and schedule appointments.
• Inbound Sales: Handle customer inquiries about our services professionally and courteously, providing detailed information and closing sales efficiently.
• Outbound Sales: Initiate contact with businesses from provided lists to establish connections, pitch our services, and secure new business opportunities.
• Follow-Up: Conduct post-service calls to customers to verify satisfaction, address any issues, and upsell additional services.
• Complaint Resolution: Proactively reach out to customers with complaints, aiming to resolve issues promptly and maintain positive customer relationships.
• Support Tickets: Manage the email inbox, promptly responding to and resolving support tickets related to new sales, customer support, or complaints.

Requirements:

• Proven success in cold calling and outbound sales, with a track record of meeting or exceeding sales targets.
• Strong sales orientation with excellent communication, negotiation, and closing skills.
• Exceptional organizational skills and the ability to manage multiple tasks efficiently.
• Strong problem-solving skills and the ability to make decisions independently.
• Experience with high-volume calling and email management is highly beneficial.
• Tech-savviness to quickly grasp new tools and technologies.
• Self-starter mentality, demonstrating initiative and going above and beyond the minimum job requirements.
• Strong WiFi connection and a dedicated workspace for professional call handling.
• Excellent proficiency in English, both verbal and written.
• Long-term commitment to the company, willing to undergo a 1-2 month ramp-up period.
• Dependability and punctuality, recognizing the team's reliance on your consistent performance.