About the job Shift Manager
Job Title: Shift Manager
Hourly Pay: $18 - $25/hour
Summary:
We are seeking a reliable and proactive Shift Manager to oversee the daily operations during your assigned shift. As a Shift Manager, you will be responsible for leading a team, ensuring high-quality customer service, managing inventory, and maintaining a safe and efficient work environment. If you have leadership skills and thrive in a fast-paced setting, this is a great opportunity to contribute to the success of our team.
Job Responsibilities
- Oversee and supervise the operations of the team during your assigned shift
- Ensure that team members are performing tasks efficiently and providing quality service to customers
- Monitor and maintain inventory levels, making sure all products and supplies are adequately stocked
- Handle customer concerns or complaints, ensuring quick and effective resolution
- Provide coaching and feedback to team members to improve performance and customer satisfaction
- Train new employees and provide ongoing training to ensure team members are following company policies and procedures
- Monitor shift performance using key metrics, such as sales and customer satisfaction, and take corrective action when necessary
- Ensure compliance with health and safety regulations in all areas of operations
- Assist with scheduling and staffing to ensure adequate coverage during your shift
- Maintain a clean and organized work environment at all times
Qualifications
High school diploma or equivalent (some college preferred)
Minimum of 1-3 years of experience in a supervisory or leadership role
Strong leadership and team management skills
- Ability to handle customer concerns and resolve issues in a calm and effective manner
Strong communication and organizational skills
Ability to work well in a fast-paced environment and under pressure
Basic knowledge of inventory management and operational procedures
- Flexible availability, including weekends and holidays
Perks & Benefits
Competitive hourly pay: $18 $25
Health, dental, and vision insurance options
Paid time off, sick leave, and holidays
Opportunities for growth and advancement within the company
A positive, team-oriented work environment
Flexible shifts with potential for full-time employment