About the job Branch Manager
Job Title: Branch Manager
Hourly Pay: $30 - $60/hour
Summary:
We are looking for an organized and dynamic Branch Manager to oversee the operations and success of a branch office. The Branch Manager will manage daily branch activities, lead the team, ensure customer satisfaction, and drive branch profitability. If you are a strong leader with excellent communication skills, we invite you to apply.
Job Responsibilities
- Manage all day-to-day operations of the branch, ensuring smooth and efficient service delivery
- Oversee staff and provide leadership, coaching, and training to ensure a high-performing team
- Monitor branch performance, including sales targets, customer satisfaction, and operational efficiency
- Develop and implement strategies to increase branch profitability and customer retention
- Ensure compliance with company policies, industry regulations, and safety standards
- Handle escalated customer issues and resolve conflicts to maintain a high level of customer satisfaction
Prepare and manage branch budgets, forecasts, and financial records
- Collaborate with senior leadership to align branch goals with overall company objectives
- Organize and conduct staff meetings to review performance and discuss branch objectives
Qualifications
- Bachelor’s degree in Business Administration, Management, or a related field
- Minimum of 3-5 years of experience in branch management, retail, or similar supervisory roles
Proven leadership skills with the ability to motivate and manage a team
Strong financial management and budgetary experience
Excellent customer service, communication, and interpersonal skills
- Ability to resolve conflicts and handle difficult situations with professionalism
Proficiency in Microsoft Office and branch management software
Perks & Benefits
Competitive hourly pay: $30 - $60
Health, dental, and vision insurance options
Paid time off, sick leave, and holiday pay
Career development opportunities and growth within the company
A supportive and collaborative work environment
Flexible working hours with the potential for remote work