Client Account Specialist

Job Title: Remote Client Account Specialist
Hourly Pay: $18 - $24/hour

Summary:

We are seeking a dedicated and proactive Client Account Specialist to join our remote team. In this role, you will manage and maintain client accounts, ensuring their needs are met and providing exceptional service. If you excel at problem-solving, building relationships, and delivering top-tier customer satisfaction, this could be the perfect role for you.

Key Responsibilities:

• Manage client accounts and respond to inquiries to provide exceptional service
• Track client needs, resolve issues promptly, and ensure client satisfaction

• Offer guidance and support regarding account features and services

• Communicate regularly with clients via phone, email, and online chat

• Accurately process client information and updates within the system

• Collaborate with internal teams to align on client expectations

Qualifications:

• Strong communication skills, both verbal and written

• Comfortable working with various computer systems and software

• Exceptional attention to detail and multitasking ability

• Previous experience in customer service or account management preferred

• Ability to work independently and efficiently in a remote setting

• High-speed internet connection and a quiet home workspace

Perks & Benefits:

• 100% remote workwork from home with no commute

• Hourly pay: $18 - $24

• Paid training and resources to ensure your success

• Flexible scheduling, with weekend and evening shifts available

• Opportunities for career advancement within the company

• Supportive, friendly team environment