Product Research Coordinator

Job Title: Product Research Coordinator

Monthly Pay: $3,721 - $5,558 USD per month

Summary:

Accurate research inputs, traceable sources, and complete handoffs are the standards that define success in this Product Research Coordinator role. This contract position organizes product research activities so product managers can use dependable evidence when considering product improvements. The role sits within the product management team, works under a product research lead, and collaborates with researchers, product managers, and customer support colleagues. This is a fully remote, desk-based opportunity to work from home in Louisiana, United States. The role requires a 40-hour weekly commitment. Working days and shift times may vary.

Job Responsibilities:

• Receive product research requests through a shared email queue, clarify the research question with the requester, and confirm priorities with the product research lead.
• Organize approved research activities in a project management tool such as monday.com, recording owners, deadlines, dependencies, and expected outputs for each request.
• Assemble approved questionnaires and participant instructions in a survey tool such as Qualtrics, checking wording, response options, and links before researcher review.
• Coordinate participant invitations, session arrangements, and reminders using approved contact lists, tracking responses and notifying researchers when participation gaps could affect planned activities.
• Locate relevant product information and published market sources, recording source links, publication dates, and context so researchers can evaluate relevance and reliability.
• Maintain research trackers in a spreadsheets and data entry tool such as Google Sheets, checking entries for missing values, duplicates, and inconsistent labels.
• Organize approved session notes and survey outputs by research question, keeping participant comments distinct from internal interpretations and preserving references to original inputs.
• Prepare concise research status summaries, highlight recurring product themes for researcher review, and distinguish observed evidence from questions that need further investigation.
• Follow up on missing inputs and overdue reviews, escalating unclear instructions, conflicting findings, or timeline risks to the product research lead before handoff.
• Package reviewed materials for product managers and close completed requests; quality is judged by accuracy, turnaround, complete notes, source traceability, and dependable follow-up.

Qualifications:

• High school diploma or equivalent.
• Approximately 1-2 years of experience supporting product research, research operations, or related coordination activities preferred.
• Familiarity with qualitative and quantitative research methods, questionnaire structure, and the difference between observations and conclusions.
• Ability to organize research questions, participant communications, source references, and review checkpoints without independently setting product strategy.
• Comfort using survey tools, project trackers, and spreadsheets to maintain consistent research inputs and check completeness before review.
• Clear written and verbal communication for participant reminders, researcher updates, and concise summaries that accurately reflect available evidence.
• Sound judgment when handling participant information, following approved access practices, and raising uncertain findings rather than filling gaps with assumptions.
• A reliable computer, high-speed internet, and quiet private workspace, with availability for the 40-hour weekly commitment and agreed working days and shift times.
• Authorization to work in the United States.

Perks & Benefits:

• Fully remote work from home in Louisiana, with desk-based research coordination and collaboration through shared online systems.
• Structured onboarding and training on the named systems, approved research workflows, source checks, and expectations for complete handoffs.
• Regular check-ins with the team lead to review priorities, resolve research coordination questions, and receive feedback on work quality.
• Opportunities to build research organization, questionnaire checking, evidence synthesis, and cross-functional communication skills through practical product research assignments.
• Health coverage, paid leave, a 401(k), maternity leave, and bonus opportunities.