Export Manager

Major Duties and Responsibilities

• Responsible for planning and development of all PR elements of the marketing plan for allocated products and brands.
• Planning and organizing resources against shipping and dispatch schedules during hectic periods to ensure services are maintained as required.
• Evaluate processes to identify opportunities to reduce risks and/or costs for export control activities.
• Maintain existing and create new export classification processes, and ensure they are enforced.
• Manages the services and performance of vendors, third-party providers, and other relationships.
• Establish the operational terms and contractual structure for working with Reseller partners.
• Work with various internal and external partners to create, improve, and implement our global export strategy.
• Maintains records of products, designs, pictures, and specifications of all the items exported by the company.
• Develop a professional and customer-focused Customer Care team through role-modeling, leadership, and coaching.
• Ensure the company follows the relevant government rules and regulations in its Export activities.
• Establish and maintain strong working relationships with buyers, suppliers, forwarders, transport companies, banks, and other parties.
• Prepares and submits weekly/monthly reports on the activity's status of the operation.
• Performs other duties assigned by the immediate supervisor.

Skills & Abilities

• Results-oriented, innovative thinker with a focus on continuous improvement.
• Excellent interpersonal communication skills.
• Ability to solve problems and think outside of the box.
• Good understanding of the global business and cultural environment.
• Strongly familiar with all relevant rules and regulations of the land.
• Excellent organizational skills and attention to detail.
• Ability to lead projects and influence decision-makers.

Academic qualification

• MA/BA in logistics, Procurement and Supply Management/Business Management or related fields

Years of experience: Minimum of 8+ years of experience in a comparable position (preferably who worked in the coffee sector)

Salary: Negotiable

Workstation: Addis Ababa