Administration Officer

Purpose of the Job: - the position holder is responsible to manage effective office and customer handling including responses to all client questions, providing information; handling day-to-day administrative activities.

Duties and Responsibilities

• Provide general administrative support for all team members in preparation of different documents, correspondences, reports, meetings and travel arrangements.

• Greets visitors, answers telephone/calls, receives and distributes mail and correspondence.

• Handle documentation for security clearances, processes hotel reservations, organizes airport pickups, hospitality, protocol, customs and immigration support.

• Build sustainable relationships of trust with clients through open and interactive communication.

• Handle complaints, provide appropriate solutions, and alternatives within the time limits; follow up to ensure resolution.

• Manage utilities including water and electricity ensuring timely payment to avoid disconnection, appropriate usage.

• Maintain electronic and paper records ensuring information is organized and easily accessible.

• Collaborate with Finance and HR departments to smoothen and facilitate the workflow in the organization.

• Keep updated contact information of employees, customers, vendors and governmental offices.

• Make sure fixed assets are registered, updated and tagged as per the organization’s asset management guidelines.

• Maintain the office supplies, stationery and refreshments including utility services maintenance.

• Manage company vehicle logbooks and monitor fuel consumption and as well as timely maintenance.

• Other tasks assigned by immediate supervisor.

Requirements

Academic qualification

• Bachelor's degree in management, Office Management and Information System (OMIS) or other related fields

Additional qualifications

• Able to communicate verbally and in written format to all organizational levels.

• Strong knowledge of MS Office, including word, Excel and power point.

• Ability to work in a team and has excellent communication skill.

• Has excellent organizational and time management skills.

• Ability to work in a fast-paced environment.

• Efficiency in English, both writing and speaking.

• Self-motivated and result oriented.

• Positive and can provide exceptional customer management service.

• Organized and ability to prioritize tasks.

Years of experience: A minimum of 3+ years and prior internship service is an added value

Salary: As per the company scale