Job Openings IT Assistant

About the job IT Assistant

Duties and Responsibilities

  • Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance.

  • Resolve customer problems promptly and accurately.

  • Communicate with finance and HR departments for different report requirements.

  • Ensure the accuracy of the system and report if there is any malfunction.

  • Perform routine PC maintenance and updates for performance efficiency.

  • Computers and peripherals on a network to diagnose, hardware versus software problems.

  • Supervise and process help desk support requests on time.

  • Installing and maintaining various peripherals as well as installing relevant updates and patches.

  • Maintain a standard filing system for easy and quick document assessment and retrieval.

  • Support development and implementation of new computer and hardware installations.

  • Maintain up-to-date knowledge of hardware and supervise installations.

  • Assist in maintaining Internet service, firewalls, and telephone systems.

  • Provide IT support for different departments and units as requested.

  • Other tasks instructed by the supervisor.

Requirements

Academic qualification

  • Bachelor's degree in information technology (IT)


Additional qualifications

  • Self-motivated, result-oriented attitude and well-organized work ethic

  • Knowledge of using different hardware and extracting reports is mandatory.


Years of experience:

  • BSc Degree in Information Technology and 2+ years' experience or College Diploma and 4 years experience

Salary: Negotiable