Director of Emergency Service

SHIFT: Full-time Days (rotating weekends)

Job Summary

The Director Emergency Services Department assures service, growth, development, personnel management, and resource allocation and management controls in order to ensure consistent high-quality patient care in the Emergency Department.

Job Responsibilities

Service

• Accurately identifies real/potential problems affecting the service and implements solutions with follow through and communication.
• Actively participates in service, departmental, and hospital-wide committees as assigned, providing ongoing communication to those one represents.
• Advances the patient experience agenda in the Emergency Department.

People

• Coaches immediate subordinates by providing feedback; and constructive critique of work; facilitates individual development plan; and documents their job performance.
• Adheres to all Human Resource policies.
• Effectively communicates departmental, organization, and industry information to staff.
• Facilitates evidence-based employee engagement practices.
• Effectively builds strong relationships, and networks to deliver upon organizational, and department goals.
• Participate in employee and patient rounding and identify and mentors potential future leaders

Quality

• Enforces standards of emergency department care and develops processes to measure and ensure consistent compliance.
• Develops, implements, and evaluates an ongoing emergency services program, which assures quality patient care consistent with the Hospital's mission.
• Monitors compliance with regulatory, accrediting, and hospital policy for patient services, and environmental and personnel safety.
• Oversees a PI program that consistently monitors and evaluates critical aspects of care.
• Is responsible for department operational excellence; ensures department delivers quality services in accordance with applicable policies, procedures, and professional standards.
• Follows the Hospital Exposure Control Plans/Bloodborne and Airborne Pathogens.

Finance

• Seeks new program strategies and/or program enhancements which would expand patient services.
• Develops, prioritizes, and defends capital equipment requests.
• Is responsible for the fiscal management of the department; assures proper utilization of organization's financial resources.​

Growth

• Advances the growth agenda for emergency services.

Community

• Demonstrates a poised and confident demeanor that reassures others and
• commands respect within the organization and the community.
• Develops and builds strategic external networks.

Qualifications

• Bachelor's degree in Nursing required
• Master's degree MHA, MSN, MBA, or related field preferred
• 3+ years of experience in emergency services required
• 3+ years of experience in a leadership role preferred or equivalent
• combination of education and/or experience
• Licenses, Certifications, & Training:
• Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with the law and regulation required
• Advanced Cardiac Life Support (ACLS) required
• Pediatric Advanced Life Support (PALS) or Emergency Nurse Pediatric
• Course (ENPC) required
• Basic Life Support (BLS) required
• Knowledge, Skills, Abilities, Behaviors:
• Knowledge of human resource management, program development, fiscal management skills, and familiarity with the regulatory and accrediting agency standards preferred

Compensation: Salary range from $100-$110K with a 15% annual incentive bonus.