Guest Service Agent (GSA) (6 days working)

Job brief

Provide support to co-owners, manage inquiries, defects, and handovers, ensuring excellent service and smooth coordination.

Responsibilities

• Report directly to the Building Manager.
• Coordinate with co-owners and ensure smooth unit handovers.
• Respond to inquiries and coordinate with co-owners regarding defects after handover.
• Handle complaints and inquiries from co-owners professionally and promptly.
• Coordinate with the responsible department or personnel and provide updates to co-owners.
• Notify and follow up with relevant parties and maintain updated status reports on sub-contractor tasks.
• Check, manage, and maintain updated records of client key cards.
• Prepare and manage telephone request reports from co-owners/tenants for the Building Manager.
• Perform any other duties as assigned.

Requirements

• Male or Female, aged between 2235 years.
• A degree in any field is acceptable.
• Experience in customer service, as a receptionist, or as a guest service agent is preferred.
• Well-groomed with a pleasant appearance and personality.
• Service-minded and professional in interactions.
• Good command of English, both written and spoken.
• Able to work six days per week.
• New graduates are welcome to apply.
• Proficiency in Chinese will be an added advantage.

What we offer

At Savills (Thailand) Limited, we value our employees and offer a range of competitive benefits, including:

• Comprehensive health insurance and wellness programs
• Generous annual leave and flexible work arrangements
• Opportunities for professional development and career advancement
• Company-sponsored social and team-building activities

We are committed to creating an inclusive and supportive work environment where everyone can thrive.

About us

Savills (Thailand) Limited is a leading global real estate services provider with a strong presence in Thailand. We specialise in commercial property development, management, and advisory services, helping our clients achieve their strategic objectives. Our team of dedicated professionals is committed to delivering excellence and creating value for our clients.

If you're passionate about construction management and ready to take the next step in your career, we'd love to hear from you. Apply now to join our team!