Specialist

In proud partnership, SCC is excited to deliver jobs at Rio Tinto Mongolia and its Mongolia Business Services & Support Centre.

About Our Client

• Dynamic work culture and great exposure to multicultural teams
• Make an impact and contribute to the development of world-class projects within a pioneering organization
• Great opportunity to work for a global company at the forefront of mining

Rio Tinto is a leading global mining and metals company. Our focus is on finding, mining and processing the Earth's mineral resources in order to maximize value for our shareholders. Everything we do is done with the future firmly in mind, so our employees are rewarded with opportunity, an open and diverse culture and a responsible working environment in which they can go further.

Rio Tintos Mongolia Business Services & Support Centre delivers valuable services to Rio Tinto business units and functions outside of Mongolia.

The Opportunity

Reporting to the Adoption Lead, Modern Workplace Adoption team, the specialist will support people in Rio Tinto to improve their productivity to solve business problems by adopting Microsoft solutions. The specialist will lead a small team in Mongolia and is accountable for the following but not limited to:

• Putting Rio Tinto people at the centre of your work every day
• Running Adoption activities for all in Rio Tinto (including Digital Influencers-DIs)
  • Finding and creating spaces in different areas of the business to share our message
  • Review comms, training, and other adoption materials (videos included) prepared by service and platform coordinators
  • Prepare adoption material (videos included) when required
  • Capturing learning requirements for our people (based on adoption reporting or empirical evidence)
  • Connecting with our people using Viva Engage and Digital Influencer spaces
  • Recruiting new DIs, specially where we dont have any
• Using adoption reporting:​
  • To target adoption activities for specific locations
  • To increase Microsoft adoption reporting scores and KBI results
  • Assess the need to create or deprecate reports
• Managing the relationship with leaders in Rio Tinto to keep our presence active in all adoption fronts
• Coaching our DIs, helping them in their journey from adoption agents to SMEs in a particular MW topic
• Engage regularly with Microsoft to plan and run all joint adoption activities
• Supporting special projects whenever required by the team leader
• Special project: Create content to support Microsoft 365 tablet adoption for RTIO sites

Employment type: 6 months contractor role

Qualifications:

• Undergraduate or higher education obtained through degrees or diplomas from an academic college or university in the field of communications, graphic design, psychology, engineering, project management, or similar areas
• Strong written and verbal communication skills in English and Mongolian languages
• Over five years of work experience of which a minimum of two years of experience in change management or technology adoption areas
  • Desirable: Microsoft adoption services certification
  • Desirable: Change practitioner (Prosci)
• French language skills would be an advantage.

To succeed in this role, you will have:

• Ability to analyze business processes and bring improvement ideas
• Analytical skills, attention to detail, ability to meet deadlines with competing priorities
• High level of motivation and confidence with strong interpersonal skills working with people at all levels
• Working autonomously in an unstructured environment with minimal guidance
• Capability to work smart and think outside of the box with a can-do attitude
• Self-motivation and willingness to take on challenges and learn new skills
• Strong ethics and excellent team player skills as well as being a leader
• Ability to operate autonomously in a supported environment but know when to escalate issues.

If youre interested in this role, please send the following documents to odgarig@scc.mn, +9768955-1216. 

• Cover Letter
• Resume / CV

If you're interested in this role, please send the following documents to odgarig@scc.mn, contact me at 8955-1216
- Cover Letter
- Resume / CV
Job application closes as of Sep 20, 2023.