Job Openings Service Engineer

About the job Service Engineer

Job title: Service Engineer

Company: International Manufacturer of Processing Machines 

Area: Ulaanbaatar, Mongolia


  • Familiar with principles of dealing with all partner products;
  • Provide and assist with pre-installation service of machines to customers;
  • Carry out preventative maintenance at customer sites as per service contract requirements;
  • Deliver professional service skills to resolve the machine issues in time to contribute to customer satisfaction;
  • Report customer feedback to the superior with accurate information;
  • Prepare working reports for use within the company or for customers, e.g. service and audit reports;
  • Assist sales staff in equipment demonstration and response to technical inquiries by request;

Skills & Requirements:

  • University degree in electrical/mechanical engineering or other related majors
  • Preferable a minimum of 2 years experience in machinery service roles in the food and or medical packaging/manufacturing industries with the ability to read electrical drawings
  • Preferable related packaging equipment experience including thermoforming, Tray sealers, Chamber machines,   and MR labeling equipment

  • Excellent customer service skills with the ability to communicate at all levels
  • A clear thinker with the ability to fault find under pressure
  • Self-driven, organized, structured, technically versed and proactive personality
  • Excellent written and verbal communication skills, both English and Mongolian
  • Proficient in using Microsoft Office applications with the advanced Excel and Power Point skills
  • Willingness to travel within the country and internationally.
  • Driving license category B, category D is a plus.

Contact: +976 88186868,