Job Openings Software Asset Management /SAM/ Support Officer

About the job Software Asset Management /SAM/ Support Officer

In proud partnership, SCC is excited to deliver jobs at Rio Tinto Mongolia and its Mongolia Business Services & Support Centre.

Role purpose:

The Software Asset Management Support Officer role is a team member role within the Software Asset Management (SAM) team as part of a global organization, based in the Mongolian Business Service Support Center (MBSSC). This role is responsible for ensuring our vendor, purchase data are up-to-date, and vendor are paid on time without issue.

What you'll do:

Vendor management
- Manage all requests related to vendors including new vendor setup in the system, updating vendor details such as address, bank account, contact information, extend vendor to additional purchase organizations or plant
- Facilitate effective communication with vendors and internal vendor management team to effectively handle requests

Purchase management
- Upon Purchase Order is provided, follow up invoice from vendors, validate invoices as per invoice submission requirements, create entry sheet to ensure vendors are paid on time, services are supplied without interruption
- Check payment status and resolve any payment issues by working closely with vendor and internal payment processing teams
- Manage software license contract status relating to payment status stages accurately on internal tracking tool in a timely manner
- Tracking of new software license onboard requests and ensuring data is correctly entered

Renewal tracking
- Monitor and track software license renewals managed by different Business Units by regularly checking purchase data on SAP and update the record, status of the contract
- Investigate software purchases outside of SAM teams portfolio quarterly, add to internal tracking tool and send request to Business Units to onboard them to SAM team software portfolio
- Monitor credit card purchases across the business and collect license documents from Business Units

Ticket management
- Assess requests submitted by end user and resolve them using ready-made solutions or allocate to team member if no solution available
- Make sure the responsibility owner on ticket response list are up-to-date

Location: Ulaanbaatar, Mongolia
Employment type: 1 year

Requirements:

- Contract management or Procurement experience in a Global Organization - Sufficient Excel skills
- Background in Contract Management, Finance, Accounting, Auditing
- Critical thinking and analysis skills
- Excellent written and verbal English communication
- Team player
- University degree with at least 2 years relevant experience in large organizations

For further information, please contact us at 8955-1216 or via email at odgarig@scc.mn.

Required documents:
- Cover Letter, Resume / CV

Deadline: 16th April