Key Account Manager

Job title: Key account manager

Company: International Manufacturing Company

Location: UB, Mongolia

Key Responsibilities:

• Supports the account team and account strategies to build customer relationships and grow our share of the customer's wallet with an assigned set of customers or a geographic region.
• Supports the account team in developing and maintaining positive customer relationships.
• Supports the account team in identifying customer needs.
• As requested, helps curate/organize data and information that will help a specific customer to evaluate benefits.
• Provides information to the account team to support the negotiation and implementation of contracts with accounts.
• Helps coordinate communication and interfaces with the customer at appropriate levels.
• Coordinates internal communication across sales roles and segments and/or with internal stakeholders.
• Supports the account team to meet revenue and share goals within assigned accounts.
• Supports projects intended to improve customer relationships and customer value and to grow the business with assigned accounts.
• Executes the Sales Process. Supports/Maintains accurate reporting and forecasting, using tools and processes and Customer Relationship Management systems.

Skills: 

• Synthesizes complex information from internal and external resources to deliver tailored solutions for the internal or external customer
• Account Planning - Identifies objectives to drive execution of business and/or account strategy by reviewing the status relative to where it needs to be and enabling tracking of progress against targets.
• Sales Forecasting - Collects and assesses customer data from internal and external sources; compares against historical data to determine useful inputs and create a forecast of future consumption patterns.
• Sales Pipeline Management - Plans proactively for successful execution of account/territory
• Articulating Value Proposition - Interprets internal and external customer needs based on relevant application
• Pricing Strategy - Develops prices by aligning and building consensus with key stakeholders across functions to achieve business targets.
• Channel Awareness - Explains and contextualizes industry structure, dynamics, and path to market in order to advance organizational goals.
• Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Customer focus - Building strong customer relationships and delivering customer-centric solutions.
• Ensures accountability - Holding self and others accountable to meet commitments.

• Education, Licenses, Certifications
• College, university, or equivalent degree in marketing, sales or a related subject or an acceptable combination of education and experience required. 
• This position may require licensing for compliance with export controls or sanctions regulations.
• Basic relevant work experience required.
• Customer-facing experience preferred.

For further information please contact at 8955-1216, odgarig@scc.mn.