Account Manager

Account Manager Remote (B2B Sales)
Company: Scent Strategy - Rivia Fragrances
Location: Remote (India-based)
Type: Full-Time | 5 Days a Week

Role Overview

We are seeking a proactive and persuasive Account Manager to remotely manage B2B client relationships for our Dubai market. The ideal candidate will have experience in selling run-rate (low-ticket) products - not projects - and will be comfortable handling clients through phone, email, and WhatsApp communication.

You'll be responsible for reaching out to corporate offices in Dubai, pitching fragrance diffuser solutions, coordinating with our Dubai operations team for delivery and samples, and ensuring seamless order completion including online payments.


Key Responsibilities

• Conduct outbound calls and follow-ups with Dubai-based offices to introduce and sell fragrance diffuser solutions.
• Manage client communication via phone, email, and WhatsApp, ensuring timely responses and professional service.
• Maintain a consistent sales pipeline by focusing on repeat business and run-rate sales.
• Coordinate with the Dubai back-office team for delivery arrangements, sample dispatches, and after-sales support.
• Ensure all online payments are completed and recorded accurately.
• Maintain accurate records of client interactions and sales in the company CRM.
• Provide weekly reports on sales performance and client updates.

Requirements

• 1- 3 years of experience in B2B run-rate sales (preferably low-ticket or consumable products).
• Prior experience in remote selling or telesales is a strong advantage.
• Excellent verbal and written communication skills with a neutral accent suitable for international clients.
• Strong coordination and follow-up skills with a customer-first mindset.
• Ability to work independently and manage time effectively across remote channels.
• Proficiency in CRM tools, WhatsApp Business, and basic email communication tools.

Work Schedule

• Monday to Friday (5 days a week)
• Remote role, operating hours aligned with Dubai business hours

Why Join Us

• Work with a creative, fast-growing fragrance brand shaping scent experiences in the UAE.
• Collaborative cross-border work culture with real ownership of client relationships.
• Fixed working schedule with performance-based incentives.