Inside Sales (Special Contract) – SCG International

Responsibilities

• Coordinate with Sales team to support order management and shipment arrangements for international customers.
• Handle container booking with shipping lines and freight forwarders.
• Compare freight rates, schedules, and transit times from various shipping lines.
• Coordinate export shipments including delivery schedules, shipping instructions, and documentation.
• Monitor shipment status and follow up on delivery timelines to ensure on-time delivery.
• Prepare and verify shipping documents such as Commercial Invoice, Packing List, Bill of Lading, and related export documents according to Import & Export rules & regulations.
• Support sales activities by providing logistics-related information and cost estimates.
• Resolve shipment-related issues and initiate preventive/corrective actions when delays or discrepancies occur.
• Perform other related duties as assigned.

Qualifications

• Bachelor's degree in Business Administration, Logistics, International Business, Supply Chain Management, or related fields.
• Minimum 1–3 years of experience in sales coordination, logistics, shipping, or export operations.
• Knowledge of international shipping processes, container booking, and Incoterms.
• Experience working with shipping lines, freight forwarders, and export documentation.
• Good command of English (both written and spoken); additional languages are a plus.
• Proficient in MS Office (Excel, Word, Outlook); experience with ERP systems is an advantage.