Financial Line Senior Manager /Manager – He/She should be proficient to handle all classes of business within the Financial Lines ("Fin Lines") spectrum, such as Directors & Officers / Association Liability, Cyber, Professional Indemnity etc. He/She is to lead the development and growth of the Company's Fin Lines portfolio, including providing client advisory, designing suitable insurance programs/structures for clients, supporting incident response planning and risk management/consulting, negotiating with markets, keeping abreast of regulatory developments, industry trends & insights, as well as driving business development. The role requires deep knowledge of financial lines, primarily in D&O and Cyber.

Key Responsibilities / Duties

1. Client Advisory & Risk Consulting

• Advise clients on financial lines products
• Needs to have deep knowledge on primarily D&O and Cyber insurance
• Identify clients' risks exposures and recommend suitable insurance solutions.
• Review, explain and evaluate policy wording, exclusions, sub-limits, and endorsements, to clients
• Present risk transfer options and make recommendations to clients, C-suite executives and boards.
• Manage & foster overall client relationship

2. Insurance Programme Design

• Structure financial lines and cyber insurance programmes for SMEs, multinational corporations, financial institutions, healthcare, manufacturing, technology companies, and public sector organisations.
• Ability to foster strong and sustainable business relationships with the insurance market, Negotiate with the insurance markets and evaluate quotes to achieve best competitive terms for the client
• Analyse coverage gaps.
• Recommend appropriate policy limits.
• Review and recommend policy renewal terms and enhancements.

3. Underwriting & Placement

• Prepare underwriting submissions and all necessary documentation (slips etc).
• Review clients' financial lines and cybersecurity posture
• Liaise with insurers and/or clients on underwriting questions.
• Negotiate premiums and terms.
• Manage & foster insurer relationships.

4. Financial Lines and Cyber Claims Management

• Support clients during any incidents, in collaboration with the Company's claims team
• Coordinate with various parties including but not limited to (where applicable):
  • Incident response firms
  • Digital forensic specialists
  • Legal counsel
  • Crisis communication firms
  • Insurers
• Assist clients throughout the claims process, together with the Company's Claims team

5. Business Development

• Develop new financial lines and cyber insurance opportunities.
• Cross-sell all financial lines products and cyber insurance to existing commercial clients.
• Build relationships with:
  • CIOs
  • CISOs
  • CTOs
  • CFOs
  • Risk Managers
• Conduct seminars and webinars where needed or requested by Client
• Achieve annual revenue targets.

6. Market Intelligence

Monitor trends and market insights for all financial lines products and also involving:

• Ransomware
• Artificial Intelligence risks
• Cloud security
• Supply chain attacks
• Privacy regulations
• Data breaches
• Cyber extortion
• Emerging cyber products
• D&O developments

Provide regular updates to clients and internal stakeholders.

7. Team Leadership

• Mentor junior brokers.
• Develop financial lines and cyber insurance capabilities.
• Lead complex placements.

Education

Bachelor's Degree is preferred in one or more of the following domains:

• Insurance
• Risk Management
• Cybersecurity
• Computer Science
• Information Technology
• Business
• Finance

Essential Experience

Minimum:

• 8–12 years in insurance or cyber risk.
• At least 5 years focused on cyber or D&O insurance (preferred).
• Experience working with multinational insurers or global brokers.
• Proven track record managing large corporate accounts.
• Experience negotiating with Lloyd's and international markets (preferred).

Professional Certifications (Highly Preferred)

Insurance

• ACII (Associate of the Chartered Insurance Institute)
• FCII (Fellow of the Chartered Insurance Institute)
• ANZIIF Senior Associate/Fellow
• CPCU (Chartered Property Casualty Underwriter)
• ARM (Associate in Risk Management)

Ideal Candidate Profile

The ideal candidate is a trusted adviser who can help their clients to bridge their risk exposures with insurance & risk management. They should be able to translate complex technical risks into practical insurance solutions for their clients, negotiate effectively with insurers, and grow a profitable Fin Lines insurance portfolio. They should also have a strong network across insurers, appropriate service providers where applicable (such as legal / PR / crisis advisors, cyber incident response providers etc) enabling them to support clients before, during, and after any incidents, to ensure continuity in their operations.