Sales and Revenue Manager

Sales and Revenue Manager

Offer and Agreement

Location: San Diego, CA (Multi-Location; Local Travel Required)
Department: Sales
Reports To: COO
Employment Type: Full-Time

About SDBotox

SDBotox is a fast-growing, multi-location medical aesthetics company known for delivering exceptional patient experiences, clinical excellence, and a strong, values-driven culture. As we continue to scale, we are building a best-in-class commercial engine across marketing, sales, and operations to support sustained same-store growth and expansion.

Position Overview

The Sales and Revenue Manager is responsible for owning and optimizing the company's sales funnel, with a primary focus on lead management, lead conversion, booking performance, and same-store revenue growth.

This role is a hands-on operator and systems builder (manager) responsible for developing the processes, tools, and accountability needed to drive conversion and cross-selling across all patient touchpoints. The Head of Sales will work cross-functionally with Marketing and Operations to drive and increase our current KPI's and same store revenue growth.

Key Responsibilities

• Manage the sales funnel from inbound lead booked appointment patient retention

• Identify conversion gaps and revenue leakage across the funnel and implement solutions

• Partner with Marketing to align lead generation with conversion strategy

• Partner with Operations to ensure a fully operational sales strategy and seamless in-office patient experience

Lead Management & CRM Execution

• Manage daily performance of the CRM including inbox management, follow-up cadence, and pipeline flow

• Optimize lead routing, tagging, and tracking to ensure no lead is lost or delayed

• Improve speed-to-lead and contact rates across all channels

• Oversee optimization of AI SMS agent and automated communication workflows

Conversion Process & SOP Enhancement

• Lead the training and standardization sales process across:

  • Call center

  • Aesthetic consultants

  • Front desk conversion touchpoints

• Optimize scripts, objection handling frameworks, and booking strategies

• Ensure consistent execution of best practices across all locations in coordination with Location Managers

Performance Management & KPI Accountability

• Track, analyze and report KPI's for internal review

• Build and implement actionable solutions that drive accountability through weekly performance tracking and coaching

Sales Team Development and Leadership

• Train and coach team members on conversion best practices

• Implement ongoing training, scripting, and quality assurance programs to continuously improve conversion

• Continuously refine scripts, objection handling, and booking strategies

Qualifications

• 5–10+ years of experience in sales, preferably in multi-location or service-based businesses (aesthetics,

   healthcare, hospitality, or similar)

• Proven track record of driving revenue growth through systems and process

• Deep experience with CRM/lead management platforms (GoHighLevel or similar)

• Strong analytical mindset with the ability to translate data into action

• Experience building SOPs, and scalable sales infrastructure

• Exceptional leadership, communication, and cross-functional collaboration skills

About us

At SDBotox, we believe that receiving a cosmetic procedure such as Botox, Dermal Fillers, and laser treatments should be a pleasant experience. We believe that results are more than just the finished product. SDBotox results begin from the moment you check in at one of our professional facilities. Dr. Alex Roher M.D. and his team are San Diego's most experienced medical aesthetic providers. Each one has helped SDBotox become one of the most sought-after botox-injection and dermal filler experiences in all of San Diego.

Owner

Dr. Roher remains a practicing board-certified anesthesiologist, but his real passion remains in helping people change their lives for the better. Back in 2012, Dr. Roher opened SDBotox with a desire to help people achieve enhancements with minimally invasive cosmetic procedures and micro treatments. Since then, SDBotox has been a groundbreaking endeavor. Dr. Roher has helped tens of thousands of patients achieve amazing results. Hes done so in a warm, relaxing environment.

It is the policy of SDBotox to comply with all federal and state laws concerning the employment of persons with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC). Furthermore, it is the company policy not to discriminate against qualified individuals with disabilities in regard to application procedures, hiring, advancement, discharge, compensation, training or other terms, conditions and privileges of employment.