Partnership Executive (Lavender)

Key Responsibilities

• Manage relationships with 200+ merchants and partners under the PAssion scheme
• Provide daily account servicing and support, ensuring issues are resolved quickly
• Act as a liaison between merchants and internal teams for smooth coordination
• Support merchant recruitment, onboarding, and retention (approx. 15% refresh yearly)
• Track merchant pipeline, leads, and agreements to ensure timely follow-up
• Ensure compliance with governance and contract terms
• Support execution of 8+ annual campaigns (e.g. promotions, newsletters, events)
• Coordinate 120+ merchant promotions across campaigns

Requirements

Education

• Bachelor's degree in Business, Marketing, or related field

Experience

• 2–3 years in account servicing, merchant/partner management, or stakeholder coordination

Skills & Competencies

• Strong communication and relationship management skills
• Good organisation and multitasking ability
• Detail-oriented with strong follow-through
• Able to work in a fast-paced environment
• Proficient in Microsoft Office (CRM tools is a plus)
• Basic data tracking/reporting skills
• Able to work independently and in a team

Duration/ Working hours:

12 months contract (Immediate)

42 hours per week

** We regret to inform only shortlisted candidates will be notified.