Discipline Support Officer (Bishan)

Job Responsibilities

• Conduct regular patrols and supervise students in common areas during recess, lunch breaks and lesson transitions.
• Support discipline prevention, conflict resolution and peer mediation where appropriate.
• Monitor latecomers, manage mobile phone collection and maintain detention records.
• Support in-house suspension arrangements and guide students through structured reflection activities.
• Assist with preliminary investigations, interviews and collection of student or witness statements.
• Compile incident reports and supporting documentation for review by relevant personnel.
• Supervise detention sessions and coordinate restorative activities to encourage positive behaviour.
• Maintain accurate discipline-related records, data and spreadsheets.
• Work collaboratively with teachers and student management personnel.
• Uphold confidentiality, procedural fairness and professional conduct.
• Perform other related duties as assigned.

Job Requirements

• Prior experience in a uniformed service is preferred, ideally with over 10 years of experience in youth-related investigations, behavioural support or restorative work.
• Strong conflict management, de-escalation and problem-solving skills.
• Sound judgement, discretion and professionalism.
• Good communication and interpersonal skills, with the ability to engage students firmly and respectfully.
• Able to observe incidents accurately and maintain clear documentation.
• Proficient in basic data entry and Microsoft Excel.
• Culturally sensitive and able to work collaboratively with school personnel.
• Empathetic, reliable and committed to student development and restorative approaches to discipline. 

Duration/Working Hours: 

8.5 months* (4 Jan 2027 to 29 Oct 2027) 

Mondays to Fridays: 745am to 445pm, inclusive of 1 hour lunch break (8
working hours, excluding 1 hour lunch break)
Service is not required on Saturdays, Sundays and gazette public and
school holidays, except for the dates specified below where applicable 

*Working Days:

School Term Date
Term 1 4 Jan to 12 Mar 2027, 10 weeks, Mon to Fri
Term 2 22 Mar to 28 May 2027, 10 weeks, Mon to Fri
Term 3 28 June to 3 Sept 2027, 10 weeks, Mon to Fri
Term 4 13 Sep to 29 Oct 2027, 7 weeks, Mon to Fri
Total estimated working hours: 1480 hours 

** We regret to inform only shortlisted candidate will be notified.