Administrative Executive (Esplanade)

Job Responsibilities

• Attend to walk-in enquiries, phone calls and emails, providing information on marriage-related services and procedures.
• Review marriage applications and supporting documents for accuracy and completeness.
• Assist with marriage-related applications, certificate collection, record searches and amendments.
• Coordinate solemnisation ceremonies, including appointment checks, document preparation and facility readiness.
• Follow up on outstanding applications and coordinate cases with relevant officers.
• Support the digitisation, verification, uploading and archiving of marriage records.
• Handle escalated enquiries professionally and perform other duties as assigned.

Job Requirements

• Proficient in English and Malay to communicate effectively with stakeholders; knowledge of additional languages is an advantage.
• Good communication and interpersonal skills.
• Meticulous with strong organisational and administrative skills.
• Able to manage multiple tasks and follow up on outstanding cases.
• Professional and discreet when handling sensitive information.
• Comfortable using computer systems and maintaining accurate records.

Duration/Working Hours: 

1 year contract (Immediate) 

Mon to Thurs – 8am to 5.30pm

Fri – 8am to 5pm

Sat-Sun and PHs - Not working 

** We regret to inform only shortlisted candidate will be notified.