Licensed Care Management Nurse/Medical VA (Caregiver)

About the Role

We are seeking a Licensed Medical Nurse/Caregiver Virtual Assistant to support a U.S.-based clinical care management team. This role is ideal for a healthcare professional who is experienced in patient coordination, documentation, and compliance, and who can confidently support clinical operations in a remote setting.

U.S. Care Management licensure is required for this role.

Key Responsibilities

Clinical & Administrative Support

• Provide remote administrative and clinical support to ensure smooth daily operations

• Manage client intake and onboarding processes

• Schedule clinicians for home visits using the EMR/EHR system

• Maintain accurate, up-to-date medical records

Patient Care Coordination

• Communicate with patients, families, and caregivers via phone, email, and secure platforms

• Answer patient inquiries within scope of practice (no diagnosing)

• Assist in the creation and documentation of care plans under licensed supervision

• Coordinate follow-ups, referrals, and care continuity

Compliance & Documentation

• Ensure full compliance with HIPAA, company policies, and U.S. healthcare regulations

• Support insurance billing processes and documentation

• Generate invoices, manage vendor coordination, and track required documentation

• Maintain confidentiality and patient-centered care standards at all times

Qualifications

Required

• Active U.S. Care Management license (mandatory)

• Minimum 1 year of recent healthcare or medical experience (home health or care management preferred)

• Strong working knowledge of EMR/EHR systems

• Excellent written and verbal English communication skills

• High attention to detail and strong organizational skills

• Ability to work independently in a remote environment

Preferred

• CNA, MA, RN, LPN, or Home Health Aide certification

• Experience with insurance billing or care coordination

• Experience supporting home health, hospice, or care management programs

• Familiarity with telehealth or remote patient coordination

Requirements

• High school diploma or equivalent (healthcare or medical office training preferred)

• Reliable high-speed internet and personal smartphone

• Current immunizations and state-required health tests (as applicable)

• Ability to work flexible hours and participate in on-call rotations if required

• Strong commitment to confidentiality, compliance, and patient-centered care

Why Join Us

• 100% remote healthcare role

• Meaningful work supporting patient care and outcomes

• Collaborative clinical team environment

• Opportunity for long-term placement and professional growth