About the job Patient Care/Nursing Virtual Assistant
Overview:
We are looking for an experienced Virtual Assistant with a nursing background to support patient communication for a cardiac care practice. This is not a regular admin or sales VA role we need someone who understands healthcare and can engage with patients in a professional, empathetic way.
Key Responsibilities:
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Communicate with patients via calls, messages, or emails.
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Explain care instructions and answer patient questions (within scope, not diagnosing).
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Coordinate appointments, reminders, and follow-ups.
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Keep accurate records of patient interactions.
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Collaborate with the physician and clinic team to ensure smooth patient care.
Qualifications:
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Nursing education or professional experience required.
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Strong communication and interpersonal skills.
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Experience in patient-facing or telehealth roles preferred.
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Organized, detail-oriented, and comfortable handling confidential information.