Operations Manager

About Us

At Seamless Assist, we empower fitness, health, and wellness businesses by providing high-level virtual support that keeps their operations running smoothly. Our mission is to give business owners the freedom to focus on growth while we handle the behind-the-scenes strategy, systems, and support.

Were looking for a dynamic, detail-oriented Operations Manager who thrives in fast-paced environments and can bring both strategic leadership and hands-on execution to the table. If youre passionate about streamlining systems, leading teams, and leveraging AI automation to drive efficiency, wed love to meet you.

Key Responsibilities

• Partner with business owners/leaders on strategic planning and decision-making.
• Create and manage KPI dashboards, trackers, and reports to measure performance and growth.
• Facilitate team and leadership meetings as well as quarterly/annual planning sessions.
• Oversee finance operations (invoice tracking, billing, and vendor payments).
• Manage inventory, supply ordering, and vendor relationships.
• Ensure compliance by handling license renewals and documentation.
• Lead recruitment, onboarding, and team development initiatives.
• Draft job descriptions, coordinate hiring processes, and issue offer letters.
• Provide coaching and operational support to managers and staff.
• Develop and maintain SOPs (Standard Operating Procedures) for efficiency.
• Conduct market and competitor research to inform strategy and partnerships.
• Maintain up-to-date records of staff, vendors, and digital tools.
• Design and implement AI-driven automation workflows to streamline processes, reduce manual tasks, and improve overall productivity.

Qualifications

• Proven experience as an Operations Manager (experience in fitness, health, or wellness is a plus).
• Strong leadership, organizational, and project management skills.
• Excellent communication and problem-solving abilities.
• Proficiency with CRM systems, scheduling platforms, and productivity tools.
• Demonstrated expertise in AI automation tools (e.g., Zapier, Make, ChatGPT, or similar platforms).
• A self-starter mindset with the ability to work both independently and collaboratively.

What We Offer

- Competitive salary with performance-based incentives
- Opportunities for career growth and professional development
- A supportive, collaborative, and forward-thinking team culture