Virtual Assistant Bilingual (Dutch & English)

About the Role:

We are seeking a proactive and detail-oriented Virtual Assistant fluent in both Dutch and English to support our team and clients with administrative, communication, and customer service tasks. You will be the go-to person for Dutch-speaking clients while also collaborating with our English-speaking team and partners.

This role is perfect for someone who thrives in a fast-paced virtual environment and is passionate about delivering exceptional support across cultures and time zones.

Key Responsibilities:

AreaTasksAdministrative Support- Calendar and email management
- Meeting scheduling and follow-ups
- Data entry, research, and reportingCustomer Service- Respond to customer inquiries in Dutch and English
- Handle complaints and resolve issues professionally
- Maintain positive client relationshipsCommunication- Translate or proofread Dutch and English documents
- Draft and send professional emails
- Liaise with Dutch-speaking clients or partnersProject Assistance- Assist in project tracking and task updates
- Collaborate with internal team members on various projectsSocial Media & Marketing (optional)- Translate captions, posts, or customer replies
- Assist in creating or scheduling bilingual content

Requirements:

• Fluent in Dutch and English (written and spoken)

• Proven experience as a Virtual Assistant or in a similar administrative role

• Excellent communication and organizational skills

• Proficient with tools like Google Workspace, Microsoft Office, Zoom, and task managers (e.g., Trello, Asana)

• Fast learner, self-starter, and detail-oriented

• Stable internet connection and professional remote setup

Preferred Qualifications:

• Experience in client-facing or customer support roles

• Familiarity with CRM tools (e.g., HubSpot, Zoho, Salesforce)

• Background in social media support or online marketing

• Knowledge of Dutch culture or customer behavior is a plus

Working Hours:

• Flexible, but must be available for scheduled meetings aligned with EU or US time zones

• Expected availability: [e.g., 20-40 hours per week, depending on project/client needs]

Compensation:

• Based on experience and hours committed (To be discussed during the interview)

Why Join Us?

• 100% remote work

• International team and dynamic work environment

• Opportunities for growth and development

• Supportive and inclusive virtual culture