Operations Logistics Analyst

The role requires the incumbent to manage and coordinate all aspects of inventory movement, serving as the crucial link in the inbound and outbound logistics chain. This position is central to maintaining the flow of goods, ensuring inventory accuracy, and facilitating effective communication between all parties in the supply chain.

Job Responsibilities

• Inventory Movement Coordination: Manage and oversee both the inbound and outbound movement of inventory, ensuring smooth operations throughout the supply chain.
• Order and Delivery Monitoring: Monitor the purchase order process and product delivery timelines, addressing any delays or issues promptly.
• Inventory Management: Maintain accurate stock levels to prevent overstocking or shortages, conducting regular inventory assessments.
• Record Accuracy: Ensure that all inventory records are accurately maintained in the company database, reflecting real-time data.
• Logistics Coordination: Coordinate the packing, delivery, and pickup of orders, ensuring that all logistics are handled efficiently.
• Quality Control: Conduct quality control inspections of both incoming and outgoing materials to uphold product standards.
• Cost and Time Management: Monitor freight costs and shipment times, aiming to optimize expenses and enhance delivery efficiency.
• Customer Service: Address and fulfill customer service requests related to orders, ensuring high levels of customer satisfaction.
• Liaison Work: Act as a liaison among warehouse staff, vendors, customers, and shipping carriers to facilitate effective communication and problem resolution.
• Reporting: Create detailed reports on inventory, tracking, and purchasing processes to inform management decisions.
• Document Accuracy: Monitor and ensure the accuracy of all shipment-related documents to maintain compliance and facilitate smooth transactions.
• Troubleshooting: Identify and resolve any logistical issues that arise, employing effective problem-solving skills.

Job Requirements

• Education: Bachelors degree in Logistics, Supply Chain Management, or a related field.
• Experience: At least 2 years of experience in logistics or a similar role, with a thorough understanding of supply chain management.
• Technical Proficiency: Experience with inventory management systems, particularly NetSuite, is highly advantageous. Strong computer and data analysis skills are essential.
• Organizational Skills: Exceptional organizational and multitasking abilities, capable of managing multiple processes simultaneously in a fast-paced environment.
• Customer Service: Proven skills in customer service, with the ability to handle inquiries and issues effectively.
• Communication and Problem-Solving: Excellent communication and problem-solving skills, able to coordinate effectively between various stakeholders and resolve issues swiftly.