Operations Manager

Responsibilities

• Oversee day-to-day operations including installation, servicing, and maintenance of lifts and elevators.

• Plan, schedule, and coordinate manpower and resources to ensure timely project completion.

• Monitor service performance and ensure compliance with safety and quality standards.

• Work closely with clients, contractors, and suppliers to resolve operational or technical issues.

• Prepare reports on operational efficiency, project progress, and cost control.

• Implement continuous improvement initiatives to enhance productivity and customer satisfaction.

• Ensure compliance with regulatory and workplace safety requirements (e.g., BCA, MOM standards).

• Lead and motivate a team of technicians, supervisors, and support staff.

Requirements

• Diploma or Degree in Mechanical, Electrical, or Building Services Engineering (or related field).

• Minimum 5 years of experience in lift/elevator or building services operations.

• Strong leadership, planning, and problem-solving skills.

• Good knowledge of maintenance standards, safety procedures, and industry regulations.

• Excellent communication and interpersonal skills.

• Ability to multitask and work under pressure in a fast-paced environment.