Facility Executive (Petaling Jaya)

Job Purpose
To manage soft services operations (cleaning, pest control, indoor plants, mailroom, stationery, pantry and front‑of‑house support) and ensure a high‑quality workplace experience for all users.

Key Responsibilities

• Plan and supervise daily and periodic cleaning activities according to the agreed frequency table and standards; conduct inspections and drive service improvements.​
• Coordinate pest control services, ensuring correct service frequency, safe chemical use and compliance with local regulations and requirements.
• Manage indoor plant service (appearance, health, replacement, pest prevention) according to agreed scope and schedule.
• Coordinate mailroom and courier services, ensuring timely pick‑up/delivery, handling of issues/claims and use of relevant systems.​
• Manage stationery and pantry supplies ordering, inventory and cost control, ensuring alignment with standards and no single‑use plastics where possible.​
• Support reception/front‑of‑house standards, meeting room readiness and event support activities.​
• Collect and consolidate soft‑services data (consumption, issues, incidents) for monthly reporting to FM Manager.​

Requirements

• Degree in Hospitality, Business Administration, Facilities Management or related field.
• 2–4 years' experience in soft services/FM operations in office or hospitality environment.

• Strong customer service orientation and communication skills.

• Experience managing vendors/cleaning contractors is an advantage.