About the job Operations Strategy Officer
Operations Strategy Officer
Industry: Real Estate / Construction
Location: Victoria Island, Lagos
Work Mode: Hybrid
Employment Type: Full-Time
Experience Level: 4 – 6 Years
Salary Range: ₦350,000 – ₦400,000 (Monthly)
Job Summary
We are seeking a highly analytical and execution-focused Operations Strategy Officer to oversee day-to-day operational performance while driving strategic initiatives that improve efficiency, compliance, and scalability.
This role blends strategy formulation with hands-on operational execution. The successful candidate will work closely with management and cross-functional teams to ensure operational processes are optimized, systems are effective, risks are managed, and organizational goals are consistently achieved as the business grows.
Key Responsibilities
Operational Strategy & Performance Management
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Develop and implement operational strategies aligned with organizational goals and long-term growth plans.
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Identify opportunities to improve operational efficiency, profitability, and overall business performance.
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Establish, document, and continuously improve operational policies, procedures, and best practices.
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Define clear performance targets and key performance indicators (KPIs) to measure operational success.
Compliance, Risk & Governance
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Ensure full compliance with regulatory, legal, and industry standards applicable to real estate and construction operations.
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Conduct periodic operational and compliance audits to identify gaps, mitigate risks, and ensure accountability.
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Develop and implement risk management and contingency plans to address operational disruptions and emergencies.
Financial & Asset Management
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Support budget preparation, cost control, and financial forecasting across operational activities.
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Implement cost-optimization initiatives without compromising quality, safety, or service delivery.
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Develop and execute strategies that enhance asset value and maximize return on investment (ROI).
Facilities & Property Operations
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Ensure all facilities and properties meet health, safety, and environmental (HSE) standards.
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Oversee operational issues related to properties, tenants, and facilities, ensuring timely and professional resolution.
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Monitor property performance metrics to support data-driven operational decisions.
Technology, Systems & Data
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Identify and implement technology tools and systems that improve operational efficiency and data visibility.
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Utilize property management, ERP, or CRM software to track performance, guide decision-making, and generate reports.
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Analyze operational data and insights to support continuous improvement initiatives.
Stakeholder & Relationship Management
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Serve as a key liaison between internal teams, clients, investors, vendors, regulators, and service providers.
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Build and maintain strong working relationships with external stakeholders to support smooth operations.
Leadership & Continuous Improvement
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Lead initiatives that promote operational excellence, innovation, and continuous process improvement.
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Support team coordination and performance through clear expectations, accountability, and structured processes.
Qualifications & Experience
Required Qualifications
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Bachelors degree in Business Administration, Operations Management, Real Estate, Engineering, or a related discipline.
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4 – 6 years of relevant experience in operations management, strategy, or facilities management, preferably within real estate, construction, or property development.
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Strong understanding of operational strategy, budgeting, financial planning, and compliance management.
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Demonstrated experience using property management systems, ERP, or CRM software.
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Proven analytical, organizational, and problem-solving skills.
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Excellent written and verbal communication skills.
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High level of integrity, accountability, and attention to detail.
Preferred Qualifications
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Masters degree or professional certification in Operations Management, Project Management, Facilities Management, or a related field.
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Experience managing multiple properties, projects, or mixed-use real estate portfolios.
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Working knowledge of health, safety, and environmental (HSE) regulations.
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Familiarity with data analytics and technology-driven operational tracking tools.
Why Join Us
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Opportunity to play a strategic role in shaping operational excellence within a growing real estate organization.
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Exposure to high-value assets, multi-property operations, and business expansion initiatives.
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Collaborative work environment with strong emphasis on performance, accountability, and innovation.
How to Apply
Interested and qualified candidates should submit their CV and a brief cover letter to:
hiring@mysigma.io
Subject Line:
Operations Strategy Officer – Lagos