Food & Beverage (F&B) Supervisor

Location: Lekki, Lagos (Accommodation Available)
Industry: Hospitality & Beach Resort
Employment Type: Full-Time (Round-the-Clock Operations; One Day Off Weekly)
Salary: 300,000 - 500,000 Monthly (Depending on Experience)
Experience Required: 5 - 7 Years in F&B Operations, with proven supervisory experience

Job Summary

We are seeking an experienced and results-driven Food & Beverage Supervisor to oversee the daily operations of our resorts restaurants, bars, and event spaces. The successful candidate will provide hands-on leadership in F&B operations, staff management, service quality, and financial control while ensuring exceptional guest experiences. This role also requires close collaboration with chefs, front office, and event teams to maximize revenue, maintain operational efficiency, and uphold the highest standards of service delivery.

Key Responsibilities

1. Leadership & Staff Management

• Supervise, train, and motivate waiters, bartenders, cashiers, and other F&B staff to ensure excellent service standards.

• Conduct daily briefings to communicate operational goals, service expectations, and updates.

• Monitor staff performance, provide coaching, and implement disciplinary measures when necessary.

2. Guest Service Excellence

• Welcome guests and ensure their dining experience exceeds expectations.

• Handle guest inquiries, complaints, and feedback with professionalism and urgency.

• Oversee smooth service during busy hours, events, and special occasions.

3. Operational Oversight

• Coordinate daily operations across multiple F&B outlets and service points.

• Supervise table assignments, reservations, and banquet/event setups.

• Ensure all menus are updated, well-presented, and consistent with available offerings.

4. Menu & Sales Development

• Collaborate with chefs and management in menu planning to feature both local and international cuisines.

• Implement upselling and cross-selling techniques to increase sales.

• Design and promote themed dining events, packages, and seasonal promotions.

5. Financial & Inventory Control

• Supervise cashiering operations, ensuring accuracy in billing and cash handling.

• Monitor inventory levels, conduct stock checks, and coordinate timely replenishment.

• Track daily/weekly sales, prepare financial reports, and ensure cost-effective operations.

6. Health, Safety & Hygiene Compliance

• Enforce compliance with food safety, hygiene, and sanitation standards.

• Conduct routine inspections of dining and service areas to ensure cleanliness and safety.

7. Collaboration & Communication

• Work closely with the kitchen, front office, and events teams for seamless service delivery.

• Report operational challenges and recommend improvements to management.

Qualifications & Requirements

• Education: Diploma or Bachelors degree in Hospitality Management, Catering, or related field. Professional certifications are an added advantage.

• Experience: 5 7 years in Food & Beverage operations within the hospitality sector, with at least 2 3 years in a supervisory role.

Technical Skills:

• Proficiency in F&B point-of-sale (POS) systems.

• Strong knowledge of international and local F&B service standards.

Core Competencies:

• Excellent leadership and team management skills.

• Strong communication and interpersonal abilities.

• Ability to work under pressure in a fast-paced environment.

• High attention to detail and commitment to quality service.

Benefits

• Competitive salary (300,000 - 500,000 monthly).

• Fully furnished staff accommodation.

• Health insurance coverage.

• Paid annual leave and public holiday entitlements.

• Career development opportunities and professional training.

• Staff discounts on resort services and F&B outlets.

Work Schedule

• Full-time, round-the-clock operations.

• One day off weekly.

• Flexibility to work evenings, weekends, and public holidays.