HR Officer

Industry: Healthcare / Pharmacy
Location: Ajah Lagos
Salary: 200,000 - 250,000 Monthly
Experience: 2-4 Years

Job Summary

The HR Officer manages all human resources functions within a fast-paced healthcare/pharmacy environment. Responsibilities include recruitment, compliance, employee relations, performance management, HR administration, and talent development. The ideal candidate must be proactive, organized, detail-oriented, and experienced in healthcare HR operations.

Key Responsibilities

1. Talent Acquisition & Onboarding

• Manage full-cycle recruitment for clinical and non-clinical staff.
  
  

• Draft and publish job adverts.
  
  

• Screen, interview, and support hiring decisions.
  
  

• Plan and execute onboarding, orientation, and documentation.
  
  

2. Compliance & Regulatory Support

• Ensure compliance with Nigeria Labour Laws and healthcare regulations.
  
  

• Maintain employee licenses, certifications, and medical fitness documentation.
  
  

• Support audits, safety compliance, and policy adherence.
  
  

3. Employee Relations & Engagement

• Serve as primary contact for staff grievances and conflict resolution.
  
  

• Manage disciplinary processes in line with company policies.
  
  

• Promote an ethical, safe, and positive workplace culture.
  
  

4. Performance Management

• Coordinate the performance appraisal calendar and ensure timely reviews.
  
  

• Monitor performance metrics and follow up on improvement plans.
  
  

• Support managers in developing career progression paths.
  
  

5. Training & Development

• Identify training needs and recommend relevant learning initiatives.
  
  

• Maintain training compliance and documentation.
  
  

• Support continuous learning for clinical and non-clinical staff.
  
  

6. HR Administration & Records Management

• Maintain up-to-date and confidential HR records.
  
  

• Manage attendance, leave, timesheets, and HR documentation.
  
  

• Prepare monthly HR analytics and reports for management.
  
  

7. Compensation & Benefits Support

• Assist with payroll processing and ensure accuracy of salary inputs.
  
  

• Administer employee benefits and welfare programs.
  
  

• Track deductions, allowances, overtime, and statutory contributions.
  
  

8. Workforce Planning

• Support manpower planning and quota management.
  
  

• Ensure adequate staffing for pharmacy and healthcare operations.
  
  

• Track vacancy rates and turnover for management review.
  
  

Key Performance Indicators (KPIs)

1. Recruitment & Staffing Efficiency

• Fill-rate for open positions: 90100% within agreed timelines (24 weeks).
  
  

• Employee turnover rate: Maintain below 10% quarterly.
  
  

• Vacancy-to-hire timeline efficiency: Average < 25 days.
  
  

2. Compliance & Documentation

• 100% compliance with regulatory and HR documentation (licenses, certificates, contracts).
  
  

• Zero compliance violations during audits.
  
  

• 95100% accuracy in employee data on HRIS.
  
  

3. Employee Relations & Culture

• Resolution of employee grievances within 72 hours of escalation.
  
  

• At least 90% employee satisfaction in quarterly engagement surveys.
  
  

• Reduction in disciplinary cases through proactive engagement.
  
  

4. Performance Management

• 100% completion of bi-annual or annual performance reviews.
  
  

• Improvement plans implemented within 30 days for low performers.
  
  

• 80% achievement of departmental KPIs driven through HR support.
  
  

5. Training & Development

• Maintain 85100% mandatory training compliance, including healthcare safety training.
  
  

• Minimum 12 training sessions facilitated monthly.
  
  

• Track training ROI and employee skill improvement.
  
  

6. HR Administration & Attendance Management

• 98100% accuracy in leave and attendance records.
  
  

• Ensure HR reports are submitted on or before deadlines.
  
  

7. Payroll & Benefits Accuracy

• Payroll error rate maintained at 01% monthly.
  
  

• Timely payroll submission: 100% of deadlines met.
  
  

8. Workforce Planning

• Maintain staff shortage rate below 5%.
  
  

• Ensure optimal scheduling and shift coverage: Zero coverage gaps.
  
  

Qualifications & Requirements

• HND or B.Sc. in Human Resources, Business Administration, or related field.
  
  

• 2-4 years HR experience (healthcare/pharmacy experience preferred).
  
  

• CIPM, SHRM, or CIPD certification is highly desirable.
  
  

• Strong knowledge of HR best practices and labour laws.
  
  

• Excellent communication, problem-solving, and interpersonal skills.
  
  

• Proficiency in HRIS tools and Microsoft Office Suite.
  
  

• Ability to multitask and work under pressure.
  
  

Benefits

• Competitive salary (200,000 - 250,000).
  
  

• Health and welfare benefits.
  
  

• Professional development and HR training support.
  
  

• Supportive and collaborative work environment.
  
  

• Career growth opportunities within the healthcare sector.
  
  

How to Apply

Interested and qualified candidates should send their CV to hiring@myigma.io                           using HR Officer Ajah as the subject of the email.