Housekeeping Supervisor

Housekeeping Supervisor

Location: Lekki-Ajah, Lagos
Industry: Hospitality / Beach Resort
Employment Type: Full-time
Monthly Salary: 250,000 - 300,000
Accommodation: Provided
Experience Required: Minimum of 5 years
Work Schedule: 6:00 AM start time, one day off per week

About the Role

We are seeking an experienced and detail-oriented Housekeeping Supervisor to lead and manage all housekeeping operations at our luxury beach resort in Lekki-Ajah. The ideal candidate will be responsible for supervising housekeeping staff, ensuring impeccable cleanliness across all guest rooms and public areas, and maintaining a high standard of hygiene and guest satisfaction in line with resort hospitality standards. This role requires excellent leadership, organizational skills, and a proactive approach to maintaining an elegant and welcoming environment that reflects the resorts premium brand image.

Key Responsibilities

1. Staff Supervision and Training

• Supervise, train, and motivate housekeeping staff to achieve and maintain high performance standards.
  
  

• Prepare staff rosters and assign daily cleaning duties.
  
  

• Conduct regular performance evaluations, feedback sessions, and team briefings.
  
  

2. Cleaning and Maintenance Oversight

• Ensure all guest rooms, public spaces, and beach-adjacent areas are cleaned and maintained to the highest standards.
  
  

• Conduct routine inspections to uphold cleanliness, sanitation, and maintenance quality.
  
  

• Report and follow up on maintenance issues with relevant departments.
  
  

3. Inventory and Supplies Management

• Monitor and manage inventory of linens, cleaning supplies, and guest amenities.
  
  

• Ensure proper usage, care, and maintenance of cleaning tools and machinery.
  
  

• Prepare requisitions for restocking and ensure cost-effective utilization of supplies.
  
  

4. Guest Relations and Service Quality

• Respond promptly to guest inquiries, requests, or complaints in a professional manner.
  
  

• Ensure guest satisfaction through attention to detail, personalized service, and prompt resolution of issues.
  
  

• Maintain positive guest feedback scores and service reviews.
  
  

5. Safety, Hygiene, and Compliance

• Enforce company policies and safety protocols within the housekeeping team.
  
  

• Ensure compliance with hygiene, environmental, and health standards.
  
  

• Conduct safety briefings and ensure staff adhere to resort cleanliness and sanitation guidelines.
  
  

6. Operational Efficiency and Collaboration

• Work closely with Front Office, Maintenance, and Food & Beverage teams to ensure coordinated operations.
  
  

• Contribute to developing efficient cleaning procedures and operational systems that enhance productivity and reduce costs.
  
  

Qualifications & Requirements

Education:

• Bachelors Degree in Hospitality Management, Hotel Administration, or a related discipline (preferred).
  
  

• Relevant certifications or diplomas in Housekeeping, Hotel Management, or Facility Management will be an added advantage.
  
  

Experience:

• Minimum of 5 years of experience in a housekeeping role within the hospitality industry, with at least 3 years in a supervisory or managerial capacity.
  
  

• Previous experience in a beach resort or hotel environment is highly desirable.
  
  

Skills and Competencies:

• Strong leadership and team coordination skills.
  
  

• Excellent communication and interpersonal abilities.
  
  

• Proficiency in housekeeping operations, cleaning standards, and sanitation procedures.
  
  

• Knowledge of inventory management and cost control.
  
  

• High attention to detail, organization, and time management.
  
  

• Ability to multitask and thrive in a fast-paced hospitality environment.
  
  

Compensation & Benefits

• Competitive monthly salary: 250,000 - 300,000
  
  

• Free on-site accommodation
  
  

• Health and wellness support (where applicable)
  
  

• Performance-based incentives and recognition programs
  
  

• Professional development and training opportunities
  
  

• Supportive and structured work environment
  
  

• Opportunities for career growth within the organization
  
  

How to Apply

Interested and qualified candidates should forward their CV and a brief cover letter to: https://www.mysigma.io/jobs/housekeeping-supervisor/       using the subject line:
Housekeeping Supervisor Beach Resort (LekkiAjah)