Clinic Coordinator – Healthcare Scheduling & Patient Services

Job ID: 3720 | Boston, MA | 3-Month Contract | Onsite

Sigma Inc. is seeking an experienced Clinic Coordinator to support clinical operations at a healthcare client in Boston, MA. This role is ideal for candidates with experience in medical office administration, clinic coordination, patient scheduling, healthcare records, provider coordination, and patient services.

Candidates with EPIC experience or other Electronic Medical Record (EMR/EHR) systems are encouraged to apply.

Job Details

• Job Title: Clinic Coordinator
• Job ID: 3720
• Location: Boston, MA
• Duration: 3-Month Contract
• Work Arrangement: Onsite
• Schedule: Monday–Friday, 8:00 AM–4:30 PM
• Industry: Healthcare / Clinical Operations

Clinic Coordinator Responsibilities

• Coordinate the scheduling of clinical services, appointments, and procedures with physicians and medical support staff.
• Work closely with providers and clinical teams to maintain efficient clinic scheduling and patient flow.
• Evaluate daily clinic activities and identify opportunities to improve workflows, procedures, and methods of operation.
• Recommend and support implementation of new or revised clinic procedures and processes.
• Secure, maintain, and update patient medical histories and healthcare records.
• Ensure patient information and documentation are maintained accurately and confidentially.
• Provide patients with appropriate information and instructions regarding treatments, procedures, and medications.
• Serve as a liaison between patients, physicians, nurses, and other treatment-related disciplines.
• Coordinate the receipt, tracking, and routing of laboratory results, X-rays, and other clinical documentation.
• Support communication between clinical departments and healthcare providers.
• Maintain compliance with applicable HIPAA, privacy, and healthcare documentation requirements.
• Perform additional administrative and clinic coordination duties as needed.

Required Qualifications

• High school diploma or equivalent required; college coursework or a healthcare-related degree is a plus.
• Previous experience in a clinic, hospital, physician office, medical practice, or healthcare environment.
• Experience coordinating patient appointments and clinical services.
• Strong understanding of medical office and clinical administrative workflows.
• Experience maintaining patient medical records and confidential healthcare information.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work effectively with physicians, nurses, medical staff, patients, and multidisciplinary teams.
• Ability to manage multiple priorities in a busy clinical environment.
• Strong computer and data-entry skills.
• Familiarity with Microsoft Office and electronic healthcare systems.
• EPIC/EMR experience is highly preferred.
• Ability to work onsite in Boston, Monday–Friday, 8:00 AM–4:30 PM.

Preferred Qualifications

• EPIC training or hands-on EPIC experience
• Experience with other EMR/EHR systems
• Medical scheduling or patient access experience
• Hospital or specialty-clinic experience
• Experience coordinating laboratory results, X-rays, imaging, or diagnostic records
• Experience with referrals, authorizations, or clinical documentation
• Experience supporting clinic workflow improvement
• Knowledge of HIPAA and healthcare privacy requirements