HCD LEAD

                        HUMAN CENTERED DESIGN LEAD

Our client Media 365 is an award-winning creative consultancy focused on designing and implementing projects and campaigns through strategy, creativity and insights, to create positive transformation and impact.

Based in Lusaka, Zambia, they work with local and global clients in the public, private and non-profit sectors since 2008.

Our client is seeking an experienced, empathetic, curious, creative and collaborative individual who can independently manage and provide the necessary Human Centered Design technical expertise to advance our client’s objectives.

To qualify for the role, you should meet the following requirements;

• Master’s degree in any of the following; design, communications, anthropology, sociology, psychology, economics, behavioural science, public health, public policy or any field with relevance to Social and Behaviour Change programming or research. Or a Bachelor’s degree in a relevant field with equivalent of work experience.
• Minimum 5 years’ of professional experience in human-centered design and/or closely related areas such as user experience, user research, design thinking/ design strategies, participatory action research, ideally applied to a health setting.
• Expertise in user/human centered design practices, methods and tools.
• Demonstrated experiencing leading and designing HCD programs in low-income or vulnerable populations, particularly in Sub-Saharan Africa.
• Demonstrated experience designing Social and Behavioral Change interventions (desirable)

Key responsibilities;

• Serve as the HCD expert lead and, technical authority on HCD across multiple projects.
  
• Train research team, other team members and clients on HCD practices, methods and tools.
• Work with the research team and other team members to conceptualize, design and conduct immersive, participatory, empathetic ethnographic qualitative research.
• Coordinate HCD research and operations across the multiple projects.
  Triangulate findings from primary and secondary research including those from HCD research, as well as from other data sources, such as literature reviews, baseline surveys, synthesize learnings into crisp insights that set the direction for the design of new campaigns, products, services and
  interventions.
• Lead idea generation (ideation) sessions with team members , clients, creative agencies, and other
  stakeholders.
• Co-create and test prototypes of increasing levels of fidelity through iterative cycles of design.
• Support creative agencies and consultants to interpret insights from research, ideation sessions and other HCD processes in order to design materials, approaches and or interventions that respond to the needs of the customers.
• Share new and creative ideas, embrace ambiguity, be optimistic, and create innovations rooted in people’s actual needs to explore lots of different possibilities for prototypes and solutions.
• Interact and plan with the client/project funder on a regular basis.

To apply please submit a cover letter demonstrating your suitability for the job, supporting documentation and a CV to info@silverrosehr.net Taking Applications until we find the suitable candidate!

We always look forward to going through applications of great people who’d like to work with our clients.