Sales Support Executive

Summary:

To assist the Business Development team in all aspects of sales coordination and operational support. This role plays a key part in ensuring smooth communication with clients, efficient processing of transactions, and effective internal coordination.

Job Responsibilities:

• Prepare, review, and process sales-related paperwork, including contracts, proposals, and purchase orders, ensuring accuracy and compliance with company standards.
• Prepare and process payment vouchers for sales-related transactions, ensuring all details are accurate and align with company financial policies.
• Prepare and submit claims related to sales transactions, ensuring all necessary documentation is complete, accurate, and submitted within required deadlines.
• Update and maintain accurate records in the Customer Relationship Management (CRM) system, including client details, interactions, and sales activities.
• Create, organize, and maintain sales documents, presentations, and reports, ensuring they are up-to-date and accessible to the Business Development team.
• Collaborate with the Business Development team to schedule meetings and track sales pipelines.
• Input data into CRM and other systems, generate reports on sales activities, and provide insights to support team decision-making.
• Assist in drafting professional correspondence with clients, responding to inquiries, and ensuring timely follow-ups.
• Identify opportunities to streamline administrative processes and improve efficiency within the sales support function.

Job Qualifications:

• Education: Diploma in Business Administration, Marketing, or a related field (or equivalent experience).
• Experience: 1-3 years of experience in sales support, administrative support, or a similar role.
• Fluent in Mandarin, both spoken and written. (Required for communicating with Mandarin-speaking clients.)

Soft Skills & Expectations:

• Strong organizational and time-management skills.
• Excellent attention to detail and accuracy in documentation.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and SharePoint.
• Strong written and verbal communication skills.
• Ability to work independently and as part of a team.