Job Openings Reservation Manager

About the job Reservation Manager

We are currently seeking a dynamic and experienced Reservation Manager to join our team in Co. Meath. The successful candidate will play a pivotal role in managing reservations, ensuring excellent customer service, and contributing to the overall success of our establishment. If you have a strong background in hospitality, exceptional organizational skills, and a passion for delivering outstanding guest experiences, we invite you to apply for this exciting opportunity.

Key Responsibilities:

  1. Reservation Management:

    • Oversee and manage the reservation process, including bookings, cancellations, and modifications.
    • Monitor reservation systems to ensure accuracy and efficiency.
  2. Guest Communication:

    • Interact with guests to provide information, answer inquiries, and assist with special requests.
    • Maintain effective communication with guests before, during, and after their stay.
  3. Team Leadership:

    • Supervise and train reservation staff to ensure high levels of customer service.
    • Schedule and coordinate staff shifts to meet operational needs.
  4. Data Analysis:

    • Analyze reservation data to identify trends, optimize pricing strategies, and maximize revenue.
    • Prepare regular reports on reservation performance.

Remuneration:

  • Annual salary ranging from 35,000 to 38,000, depending on experience.

Requirements:

  • Proven experience in reservation management within the hospitality industry.
  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal abilities.
  • Familiarity with reservation systems and hotel management software.
  • Leadership skills with the ability to motivate and guide a team.