Community Engagement Associate

Responsibilities:

• Organise community engagement programmes and services.
• Conduct needs assessment to tailor engagement plan for each elder.
• Prepare collaterals for the promotion of programmes and services.
• Assist in the evaluation and review of programmes and services for effectiveness and improvement.
• Ensure safety procedures are adhered to for all programmes and services.
• Attend to all relevant enquiries and service requests from the community.
• Support the needs and well-being of the elders and their caregivers in the community through home visits, care planning, service referrals, activity recommendations, etc.
• Plan and coordinate befriending and community screening efforts for elders in the community.
• Monitor the alert alarm system (AAS), if any, during office hours including investigating and rendering necessary assistance.
• Assist in the management of AAC membership including recruitment, publicity, registration, and retention.
• Maintain a database of membership and volunteer management using the in-house AAC management system.
• Recruit and manage volunteers to support the AAC programmes and services.
• Liaise with internal and external sources of partnerships to conduct and implement programmes and services for the elders in the community.
• Prepare relevant reports and claims to various internal and external stakeholders.
• Ensure adherence to MOHs requirements for AAC Service Model.
• Assist with engagement programme and service administration, operations, and logistics.
• Ensure the environmental safety and hygiene of activity areas at all times.
• Ensure that all equipment is in good operational condition.

Job Requirements:

• Minimum Diploma in relevant disciplines such as Social Work, Psychology, Gerontology, etc.
• Prior experience in Senior Care Centre, Active Ageing Centre or similar setting would be Advantageous.
• Passionate about serving elders.
• Resourceful, proactive, responsible, and focused on clients.
• Team player with strong communications, interpersonal and organisational abilities.
• Capable of working independently and under time constraints.
• Proficient in the use of Microsoft Office Applications.