Head of IT

Head of IT

The Head of IT will lead St Lukes Eldercares technology and digital transformation journey to strengthen operational efficiency, service quality, and data-driven decision-making across all functions from frontline eldercare services to back-office operations.

This role will bridge the gap between technology operations, business enablement, and strategic transformation, ensuring technology is a key enabler of quality, safety, and growth in eldercare services.

Responsibilities

• Develop and execute a 3 to 5 year IT and digital transformation roadmap aligned with organizational growth.
• Act as a strategic business partner to centre based s, residential based, home based and community-based services.
• Lead the IT and digitalisation teams, enhancing service from reactive support to proactive enablement.
• Oversee IT governance, cybersecurity, and system reliability across all centres.
• Drive digital solutions that improve frontline staff productivity and client care outcomes.
• Integrate and optimise systems across corporate services & office productivity tools.
• Implement data strategy, enabling consolidated reporting and actionable insights.
• Identify opportunities for innovation (AI, analytics, IoT) to enhance care and efficiency.
• Manage IT budgets, vendor relationships, and technology project delivery.

Requirements

• Bachelors or Masters in IT, Computer Science, or related field.
• 10+ years of IT experience, with 5+ years in a senior leadership role.
• Proven experience in digital transformation and technology strategy, ideally in healthcare or multi-site organisations.
• Strong business partnering and stakeholder management skills.
• Knowledge of data governance, system integration, and cloud architecture.
• Track record in leading IT teams and delivering measurable outcomes.
• Strategic thinker with strong execution and project management skills.
• Excellent communication and change management abilities.
• Familiarity with regulatory and funding requirements in healthcare/eldercare (PDPA, IMDA, grants).

About St Lukes Eldercare

St Lukes ElderCare (SLEC) is a Christian healthcare provider dedicated to enriching the lives of seniors in Singapore, regardless of race, language and religion.

Guided by our GRACE philosophy of care, we are committed to providing compassionate and holistic care that fosters autonomy and choice. To empower elders of varying needs, from the fit to the frail, we offer a comprehensive suite of services islandwide. These include community-based programmes that promote active ageing; centre-based offerings such as day care, rehabilitation and nursing; residential (nursing home) services for long-term care; and home-based services covering medical, nursing and therapy needs.

Leveraging our legacy of over 25 years, we are on an unstoppable mission to transform care challenges of Singapores ageing population. Through innovation, collaboration and education, we seek to elevate the community care sector, where elders thrive in their golden years and age with dignity, independence and joy.

Incorporated in 1999, SLEC is a registered charity and an Institution of a Public Character.