Community Engagement Executive

Responsibilities:

• Plan and manage engagement programmes and services.
• Evaluate and review effectiveness of, and areas of improvement in both programmes and services.
• Ensure safety procedures are adhered to for all programmes and services.
• Handle complex enquiries and referral from the community.
• Support the needs and well-being of the elders and their caregivers in the community through home visits, care planning, service referrals, activity recommendations, etc.
• Manage AAC membership including promotion, publicity, registration, and retention.
• Manage volunteers including recruitment, training, and deployment to support the AACs programmes and services.
• Collaborate with other community partners to develop and implement programmes and services for the elders in the community.
• Develop localised volunteer management strategies.
• Prepare relevant reports and claims to various internal and external stakeholders.
• Ensure adherence to MOHs requirements for AAC Service Model.
• Manage AAC programme, service administration, operations, and logistics.
• Oversee AAC staff orientation and training.
• Ensure the environmental safety and hygiene of AAC areas at all times.
• Ensure that the AAC equipment is in good operational condition.
• Any other projects that are assigned by the manager.

Job requirements:

• Minimum Degree in relevant disciplines such as Social Work, Psychology, Gerontology, etc.
• Minimum 3-5 years of relevant experience, preferably in a Senior Care Centre or similar setting or have volunteered previously with elders.
• Proven track record in leading teams.
• Bilingual in English and Mandarin due to work environment.
• Passionate about serving elders.
• Team player with strong communication, interpersonal and organisational abilities.
• Capable of working independently and under time constraints.
• Proficient in the use of Microsoft Office applications.
• Singaporeans and local PRs Preferred.