About the job Head of Finance Operations & Governance
About the role:
To lead the transformation of the finance function by strengthening governance and core finance operations, redesigning the finance operating model, and building a high-performing team capable of delivering strong business partnering, financial insight, and modelling to support organisational sustainability and growth.
Key Responsibilities:
- Lead the end-to-end transformation of the finance function from a transaction-focused model to an insight-driven, business-partnering organisation.
- Oversee AP, AR, fees, subvention, grants, payments, and accounting for nursing homes operating under a single legal entity.
- Review, simplify, and standardise finance processes to improve efficiency, control, and scalability.
- Establish and strengthen finance governance, internal controls, policies, SOPs, and approval frameworks.
- Drive clean-up of backend finance processes, data quality issues, and legacy manual workarounds.
- Redesign the finance operating model, team structure, and role scope to improve sustainability, resilience, and clarity of accountability.
- Provide strong people leadership through coaching, capability building, and performance management of the finance team.
- Elevate finance capability in business partnering, particularly across fees, subvention, and grants, to support better financial decision-making.
- Lead the development of meaningful financial insights, scenario analysis, and financial modelling for management and stakeholders.
- Own the finance systems agenda, ensuring effective use of Business Central to support both transactional integrity and management reporting.
- Partner closely with senior leadership, operational heads, programme owners, and IT to align finance priorities with organisational objectives.
- Act as a key finance representative in audits, reviews, and engagements with regulators and governance bodies.
Qualifications & Experience:
- Bachelors degree in Finance, Accounting, or a related discipline; professional qualification (e.g. CA, CPA, ACCA) strongly preferred.
- Minimum 12–15 years of progressive finance experience, including senior leadership of finance teams.
- Proven track record of leading finance transformation or significant change initiatives.
- Strong experience across finance operations, governance, internal controls, and audit management.
- Demonstrated ability to build, coach, and uplift finance teams, including developing business partnering capability.
- Experience moving finance teams away from transaction-heavy work towards higher-value analysis and insight.
- Strong systems and data mindset, with hands-on experience using ERP systems (Business Central preferred).
- Excellent stakeholder management skills, with the ability to influence and challenge constructively at senior levels.
- Highly analytical, structured, and comfortable with financial modelling and scenario analysis.
- Experience in healthcare, social services, public sector, or grant-funded environments is an advantage.
About St Lukes Eldercare
St Lukes ElderCare (SLEC) is a Christian healthcare provider dedicated to enriching the lives of seniors in Singapore, regardless of race, language and religion.
Guided by our GRACE philosophy of care, we are committed to providing compassionate and holistic care that fosters autonomy and choice. To empower elders of varying needs, from the fit to the frail, we offer a comprehensive suite of services islandwide. These include community-based programmes that promote active ageing; centre-based offerings such as day care, rehabilitation and nursing; residential (nursing home) services for long-term care; and home-based services covering medical, nursing and therapy needs.
Leveraging our legacy of over 25 years, we are on an unstoppable mission to transform care challenges of Singapores ageing population. Through innovation, collaboration and education, we seek to elevate the community care sector, where elders thrive in their golden years and age with dignity, independence and joy.
Incorporated in 1999, SLEC is a registered charity and an Institution of a Public Character