Head of Facility Management

Head of Facility Management

The Head of Facility plays a critical leadership role in shaping the physical and operational backbone of St Lukes Eldercare (SLEC). This role leads the transformation of facilities management and infrastructure processes to enable safe, efficient, and future-ready environments that support dignified eldercare.

At its heart, the mission is to build a robust, scalable, and high-performing facilities ecosystem that not only supports daily operations but also drives SLECs goal of becoming a forefront provider of quality eldercare services in Singapore.

The role focuses on four strategic pillars:

• Transformation & Operational Excellence: Redesign and modernise legacy facility processes to improve service quality, responsiveness, and sustainability.
• Vendor Stewardship: Establish and lead a values-driven, performance-based vendor ecosystem that delivers reliable and cost-effective support.
• Partnership Integration: Deepen collaboration across 2 (soon 3) residential homes and 30+ day care centres integrating infrastructure with care, rehab, and active ageing functions.
• Strategic Growth Enablement: Prepare infrastructure and teams to support new facilities and evolving models of eldercare delivery.

Key Responsibilities

• Lead the transformation of facilities management processes, embedding operational excellence and innovation across all sites.
• Oversee daily facilities operations across residential homes and day care centres, ensuring safety, responsiveness, and continuity of care.
• Manage the full lifecycle of medical, rehab, and mobility equipment ensuring functionality, safety, and alignment with care needs.
• Build a strong, accountable vendor management system that balances cost-efficiency with quality and responsiveness.
• Strengthen collaboration between residential and day care centres through integrated infrastructure planning and joint problem-solving.
• Work closely with clinical, rehab, active ageing, and operations teams to align facility needs with eldercare service delivery.
• Lead infrastructure readiness and planning for new centre openings or facility upgrades, ensuring scalability and future-proofing.
• Mentor and lead a team of facility management professionals, fostering agility, ownership, and cross-centre support.
• Ensure ongoing compliance with all regulatory requirements (BCA, SCDF, MOH), while driving proactive risk and safety practices.

Requirements

• Degree in Facilities Management, Engineering, Building Services, or related field.
• Minimum 8 years of progressive experience in facilities or infrastructure management, preferably in multi-site or healthcare/eldercare settings.
• Strong understanding of Singapore's regulatory environment, with a proactive approach to compliance and safety.
• Proven success in modernising operational systems, leading transformation, and introducing scalable processes.
• Hands-on experience managing vendors, contracts, and service level delivery across diverse environments.
• Familiarity with managing medical, rehab, or assistive equipment in clinical or care settings is a strong advantage.
• Demonstrated ability to lead both strategically and operationally comfortable working at ground level when required.
• Strong team leadership, mentoring, and collaboration skills in a fast-evolving, mission-driven environment.
• Adaptive communicator with the ability to engage and influence cross-functional teams and external partners.

About St Lukes Eldercare

St Lukes ElderCare (SLEC) is a Christian healthcare provider dedicated to enriching the lives of seniors in Singapore, regardless of race, language and religion.

Guided by our GRACE philosophy of care, we are committed to providing compassionate and holistic care that fosters autonomy and choice. To empower elders of varying needs, from the fit to the frail, we offer a comprehensive suite of services islandwide. These include community-based programmes that promote active ageing; centre-based offerings such as day care, rehabilitation and nursing; residential (nursing home) services for long-term care; and home-based services covering medical, nursing and therapy needs.

Leveraging our legacy of over 25 years, we are on an unstoppable mission to transform care challenges of Singapores ageing population. Through innovation, collaboration and education, we seek to elevate the community care sector, where elders thrive in their golden years and age with dignity, independence and joy.

Incorporated in 1999, SLEC is a registered charity and an Institution of a Public Character.