About the job IT Executive
We're Hiring
Company Overview: Our client has been a driving force in the growth and evolution of Sri Lankas engineering industry for over five decades. With a strong legacy built on technical excellence, reliability, and innovation, the company has established itself as a trusted and respected name within the electrical engineering community of Sri Lanka.
Job Responsibilities
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Assist in the effective management and optimization of the organizations IT infrastructure and resources.
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Support, administer, and maintain the companys ERP system to ensure smooth and reliable operations.
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Install, configure, monitor, maintain, and troubleshoot hardware, software, computer systems, and network infrastructure.
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Respond promptly to IT service requests and incidents, ensuring timely resolution of system and application-related issues.
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Provide technical support and conduct user training to enhance staff efficiency and system usage.
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Handle IT administration tasks, including user access management and system documentation.
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Evaluate, test, and implement new technologies to improve operational efficiency and system performance.
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Identify gaps or inefficiencies in IT support processes and recommend or implement corrective actions.
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Manage and maintain the company website and oversee social media platforms from a technical standpoint.
Job Requirements
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Higher National Diploma (HND) or equivalent qualification in Information Technology or a related discipline.
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Minimum of 2–3 years of hands-on experience in IT support or a similar role.
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Knowledge of SAP Business One (SAP B1) will be considered an added advantage.
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Strong technical knowledge of operating systems (Windows & Windows Server), Microsoft Office applications, MS SQL, Exchange, and Linux environments.
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Excellent written and verbal communication skills in English.
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Strong interpersonal, analytical, and problem-solving abilities.
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Ability to work effectively in a dynamic, team-oriented environment.
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Capability to perform well under pressure and manage multiple priorities simultaneously.