Customer Care Executive

We Are Hiring

Customer Service Staff

Industry: Automotive

Join one of our leading client companies in the automotive industry and be part of a dynamic customer service team!

Responsibilities

• Handle inbound and outbound customer calls and inquiries.

• Provide accurate information on products, services, and processes.

• Assist in resolving customer complaints in a professional and timely manner.

• Maintain records of customer interactions and transactions.

• Support the customer care team in achieving service targets.

Requirements

• GCE A/L or equivalent qualification.

• Excellent communication skills in English and Sinhala (Tamil would be an added advantage).

• Basic computer literacy with good knowledge of MS Office and ERP systems.

• A positive attitude and willingness to learn.

• Minimum 1 years of experience in customer service.