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Executive – Spare Parts Ordering, Stock Maintenance & Warranty Claims
About the job Executive – Spare Parts Ordering, Stock Maintenance & Warranty Claims
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Executive – Spare Parts Ordering, Stock Maintenance & Warranty Claims
Explore your next career move with one of our leading client companies in the market.
Responsibilities
- Manage spare parts ordering for branches, workshops, and service teams, ensuring timely availability of parts.
- Place purchase orders with local and overseas suppliers and track shipments, deliveries, and lead times.
- Maintain accurate inventory records, conduct regular stock checks, and reconcile discrepancies.
- Monitor stock levels, slow-moving and aging items, and support inventory control and optimization.
- Prepare, submit, and follow up on warranty claims, including documentation, approvals, replacements, and credit notes.
- Coordinate with suppliers on pricing, availability, delivery delays, and shortages to ensure uninterrupted operations.
- Prepare daily, weekly, and monthly reports on stock levels, pending orders, and warranty claim status.
- Support internal audits and assist with budgeting and forecasting of spare parts requirements.
Requirements
- Diploma or Bachelors degree in Supply Chain, Logistics, Business Administration, Mechanical/Automotive Engineering, or a related field.
- Minimum 1 - 3 years of experience in spare parts management, procurement, inventory control, or warranty handling (automotive industry preferred).
- Good understanding of spare parts processes, stock handling, and inventory management practices.
- Experience with ERP or inventory management systems, with proficiency in MS Office applications.
- Strong communication skills in English with the ability to coordinate effectively with suppliers and internal departments.
- Ability to analyze stock data and prepare accurate operational and management reports.
- Strong attention to detail with good documentation and record-keeping skills.
- Ability to work under pressure and manage multiple tasks within tight deadlines.