Property Listing Specialist

Smart Suites is a rapidly expanding Australian hospitality company managing 100+ short-term rental properties across Brisbane. Our mission is simple: deliver exceptional guest experiences through operational excellence, technology, and smart automation.

As we continue to grow, we are expanding our offshore operations team in the Philippines and are looking for a detail-oriented Property Listing Specialist who will help ensure our property listings across Airbnb, Booking.com, VRBO, and other booking platforms are accurate, optimized, and performing at their best.

If you enjoy working with data, optimizing online listings, and improving booking performance, this role offers a unique opportunity to contribute directly to the success of a growing international hospitality company.

Why Join Us

• Competitive contractor rate: AUD 1,300 – 1,500/month
• 100% remote engagement with an established Australian hospitality brand
• Flexible Work Schedule: Enjoy AU shift hours with flexibility to suit your lifestyle
• Growth Opportunities: Get in on the ground floor of a rapidly expanding company with room for professional growth
• Dynamic, Supportive Team: Work collaboratively with a passionate team that values creativity, accountability, and innovation

The Role

As the Property Listing Specialist, you will ensure our listings across major booking platforms remain accurate, optimized, and competitive.

Your work will directly impact occupancy rates, booking conversions, and guest satisfaction.

Key Responsibilities

Listing Management & Optimization

• Publish and update listings across Airbnb, Booking.com, VRBO, Expedia, and direct booking platforms
• Optimize listing descriptions and content to improve visibility and conversion rates
• Ensure pricing, amenities, availability, and promotions are always accurate

Data Management & Reporting

• Maintain accurate property data across listing platforms and internal systems
• Monitor listing performance and generate reports on occupancy, revenue trends, and booking behavior
• Identify underperforming listings and recommend improvements

Content & Image Quality

• Organize and upload property images and listing content
• Ensure listing visuals and descriptions accurately reflect property features
• Coordinate with operations to update content when needed

Cross-Team Collaboration

• Work closely with operations, housekeeping, and maintenance teams to ensure listing accuracy
• Update listings quickly based on property availability or operational changes

What Were Looking For

We are looking for someone who is highly detail-oriented, organized, and comfortable working with digital platforms and structured data.

Essential Requirements:

• 3–4 years experience in listing management, e-commerce content management, data entry, SEO optimization, or similar roles
• Experience with OTA platforms such as Airbnb, Booking.com, VRBO, or Expedia
• Strong Microsoft Excel and data management skills
• Excellent written English communication skills
• High attention to detail and strong organizational ability

Preferred

• Experience with Property Management Systems or channel managers (Hostaway, Guesty, Siteminder)
• Background in hospitality, real estate, or short-term rental operations

Engagement Details

• Type: Independent contractor (PH offshore)
• Compensation: AUD 1,300 – 1,500/month
• Schedule: Full-time, AU shift (flexible)
• Time Tracking: All contractors use Hubstaff for time and productivity tracking to ensure accuracy and transparency in work.

Selection Process

Initial Interview (30 to 45 minutes)
An initial conversation to learn about your background, experience, and professional goals. You'll also have the chance to ask questions about the engagement and the client.

Technical Live Assessment (60 to 90 minutes)
This stage evaluates your practical capabilities in sales outreach, lead qualification, and virtual negotiations, using real-world scenarios relevant to the scope of services.

Behavioral Interview (60 minutes)
Focuses on your communication style, cultural alignment, and how you build trust and relationships in a remote business environment.

Pre-Engagement Steps (10 - 15 minutes)

• IT Audit: To ensure compliance with technology standards and security protocols.

• Reference Check: We will contact your provided professional references to verify your history and capabilities.

Meet the Founder (30 to 60 minutes): A welcoming conversation where you'll connect directly with the company's founder. This is your chance to discuss engagement terms, share your own goals, and ask any final questions. You'll also get an inside look at the company's vision, culture, and exciting growth plans for the future.

Ready to join a fast-growing, values-driven hospitality brand?

Click Apply Now and become part of Smart Suites.