Job Openings Revenue Manager

About the job Revenue Manager

Smart Suites is redefining hospitality in Australia. From a few Brisbane homes in 2024, we've grown to managing 100+ short-term vacation rentals across Rocklea, Sunnybank, Acacia Ridge, Carina, and Kuraby, Queensland.

Guided by our core values Customer Obsession, Ownership, Curiosity, Humility, Efficiency, and Teamwork (COCHET)we use technology and automation to deliver exceptional guest experiences. Every stay we host is clean, comfortable, and personalized.

Now, were expanding our offshore team in the Philippines to support our growing operations.

Why Join Us

  • Competitive contractor rate: AUD 1,500 - 2,000/month
  • 100% remote engagement with an Australian client - Fully remote
  • Direct role in driving company growth through property deals
  • Exposure to AI-powered systems and international real estate practices
  • Supportive, team-focused culture with accountability and creativity

Role Mission

Maximize nightly rates, occupancy, and overall yield across SmartSuites short-term rental portfolio through data-driven pricing, dynamic forecasting, and strategic market analysis. The Revenue Manager ensures SmartSuites captures full revenue potential while aligning with the company's automation-first operations, self-service guest model, and COCHET values.

Key Responsibilities

  • Monitor daily occupancy, pacing, cancellations, and demand patterns. 
  • Adjust nightly rates for the next 7-30 days across Airbnb, Booking.com, VRBO, and direct channels.
  • Review and override PriceLabs recommendations based on real-time data.
  • Conduct weekly competitor benchmarking and market analysis. Update base rates, minimum prices, and rulesets weekly.
  • Analyze booking trends, event-driven demand, and pricing gaps.
  • Produce weekly revenue reports (ADR, RevPAR, Occupancy).
  • Build monthly demand forecasts and revenue targets.
  • Review seasonal pricing strategies (peak/shoulder/low seasons)
  • Identify revenue leakage and execute corrective actions.
  • Collaborate with Listings Manager on OTA ranking and promotions.
  • Support property feasibility analysis for new acquisitions.
  • Ensure alignment between pricing, cleaning cycles, and operational constraints.
  • Maintain structured documentation of pricing logic and revenue decisions.

Key Outcomes (First 90 Days)

  • Achieve correct pricing decisions with <5% pricing error variance.
  • Improve occupancy and ADR performance vs previous quarter by measurable percentage.
  • Demonstrate mastery of PriceLabs usage and SmartSuites' pacing methodology.
  • Deliver 100% on-time weekly and monthly revenue reports.
  • Present one revenue growth or automation improvement idea (pricing automation, forecasting model, event-trigger monitoring).
  • Build a 90-day revenue strategy aligned with demand patterns, operational constraints, and SmartSuites' business model.

Qualifications

  • 2-5 years experience in STR revenue management, OTA pricing, hotel yield management, or equivalent.
  • Strong analytical skills: forecasting, data interpretation, trend modeling.
  • Experience using dynamic pricing tools (PriceLabs required; Beyond/Wheelhouse a plus).
  • Intermediate Advanced Excel (VLOOKUP/XLOOKUP, Pivot Tables, data modeling).
  • Familiarity with Airbnb, Booking.com, VRBO management.
  • Experience with AU or US short-term rental markets preferred.
  • Able to operate independently and make confident decisions.
  • Strong communication and reporting skills.
  • Comfortable in fast-paced, feedback-driven environments.
  • Strong alignment with SmartSuites COCHET values.
  • Willingness to adopt AI tools, automation, and SmartSuites systems-driven workflow.

Values and Culture

  • Customer Obsession Understands guest booking behavior and demand intent in pricing decisions.
  • Ownership Makes decisive pricing calls and explains rationale clearly.
  • Curiosity Analyzes trends, asks why pacing changes, explores event-driven demand.
  • Humility Open to corrective feedback during pricing misses.
  • Efficiency Uses automation and dynamic pricing tools effectively.
  • Teamwork Collaborates with Listings, Operations, and Leadership for cohesive pricing strategy.
  • Sports Team Culture Accepts real-time callouts, corrects fast, maintains accountability, plays to win as a team.

Selection Process

Initial Discussion /Interview 30 to 45 minutes)
An initial conversation to learn about your background, experience, and professional goals. You'll also have the chance to ask questions about the engagement and the client.

Technical Live Assessment with the Client (60 to 90 minutes)
This stage evaluates your practical capabilities in sales outreach, lead qualification, and virtual negotiations, using real-world scenarios relevant to the scope of services.

Behavioral Interview with the Client (60 minutes)
Focuses on your communication style, cultural alignment, and how you build trust and relationships in a remote business environment.

Pre-Engagement Steps (10 - 15 minutes)

  • IT Audit: To ensure compliance with technology standards and security protocols.
  • Reference Check: We will contact your provided professional references to verify your history and capabilities.
  • Meet the Founder (30 to 60 minutes): A welcoming conversation where you'll connect directly with the company's founder. This is your chance to discuss engagement terms, share your own goals, and ask any final questions. You'll also get an inside look at the company's vision, culture, and exciting growth plans for the future.

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