Business Content Senior Manager

Requirement :

• Bachelors degree
• Years of Experience: 5 years in Telco, Game Industry, or related industry ​
• Required Capabilities:​
  • Managing team / people person​
  • Effective communication​
  • Written & verbal skills​
• Ms Power Point or Canva (develop concept paper or proposal​
• Proficiency in Microsoft Office and other sales and marketing tools and technologies​
• Strong analytical skills. with the ability to analyze customer experience​
• Project management skills. with the ability to prioritize & manage multiple projects simultaneously​
• Good communication and interpersonal skills with the ability to build strong relationships with internal & external stakeholders​
• Must have a keen understanding of user behavior preferences. and be able to create targeted & effective digital marketing campaigns that drive engagement & conversion​

Job Description:​

• Define the Partnership positioning within Games & Carrier Billing Payments, seek requirements from stakeholders and look for potential partners​
• Manage day-to-day inquiries partnership functions such as collaboration in product, marketing, brand, IT, network and delivery channels​
• Involved in customer journey & experience, making sure the journey and experience of channel contribute to revenue growth​
• Develop plans and execute functional strategies for many type of partnerships coordination and integration across multiple units, ​
• Give feedback post execution on customer acquisition and marketing initiatives.​
• Daily monitoring of business performance thru partnership collaboration and utilizing dashboard, identifying customer needs and taking proactive steps to maintain positive experiences.​
• Track customer experiences and behaviours via metrics across online and offline channels, devices and touchpoints​
• Monitoring market trends and competitor activities in order to identify potential opportunities for new partnerships​