Candidate Manager

Great talent doesn't find itself—someone has to go looking.

Hi! We're Smartsourcing, and we're looking for a full-time, onsite Candidate Manager to power our recruitment engine. In this role, you'll source talent, manage candidates, keep the database humming, and make sure the recruitment team has the right people lined up at the right time.

Where? JEG Tower, Archbishop Reyes, Corner Acacia St., Barangay Kamputhaw, Cebu City, 6000 Cebu



About the Role

As a Candidate Manager, you'll support the recruitment team through candidate sourcing, candidate management, talent pooling, recruitment administration, CRM management, and recruitment marketing support. The role is critical in delivering an exceptional candidate experience while freeing up Recruitment Consultants to focus on client management, business development, and agency growth. You'll work closely with the Agency Manager (and Consultants over time) to build talent pipelines, maintain accurate recruitment data, coordinate processes, and contribute to the overall efficiency of the business.

Key Responsibilities

Candidate Sourcing & Talent Pooling

• Conduct database searches and source candidates through LinkedIn, Seek Talent Search, and other channels
• Build and maintain talent pipelines for current and future vacancies
• Conduct market mapping and talent research for priority roles
• Support candidate attraction activities and sourcing strategies

Candidate Management

• Manage responses to ads and filter applications
• Screen resumes against role requirements and conduct phone and virtual screening interviews
• Build strong candidate relationships and maintain regular communication
• Coordinate interviews between candidates and consultants, including confirmations, reminders, and follow-ups
• Conduct professional reference checks
• Prepare candidate profiles, snapshots, and synopses for client submission
• Format resumes into employer presentation templates
• Collate candidate documentation where required (e.g., application forms, professional registrations, background checks, academic transcripts)

Marketing Support (Nice-to-Haves)

• Write and post job cards across social channels
• Draft candidate mailers (Mailchimp) promoting hot talent and active opportunities
• Draft client mailers promoting services or recruitment campaigns
• Design basic graphics and promotional content using Canva for socials and mailers
• Support social media posting and employer branding initiatives

Business Development Support

• Build and maintain prospect hit lists as directed

Database Management

• Maintain accurate candidate and client records within the database
• Tag and categorise candidates for future searches and talent pooling

Artificial Intelligence (AI) Readiness and Digital Enablement

• Maintain baseline AI literacy and use approved AI tools responsibly, in line with company policies, data privacy, information security, and client confidentiality obligations
• Apply sound judgment by validating outputs and avoiding overreliance, ensuring accuracy and accountability in all work delivered
• Participate in AI readiness trainings and proactively identify opportunities for process improvement through automation and responsible AI integration

What You'll Need to Succeed

Qualifications

• Excellent verbal (highly articulate) and written English communication, with strong phone and virtual presence
• Ability to build rapport and conduct natural, engaging conversations
• Strong organisational and time management skills with high attention to detail
• Ability to multitask in a fast-paced recruitment environment and balance immediate priorities with proactive talent pooling
• Confidence working independently, showing initiative, and making decisions without constant direction
• Competency across Microsoft Office and online systems
• Comfortable working with KPIs and the activity-equals-results mindset
• Composed under pressure and process-driven in approach
• Previous recruitment agency, talent sourcing, customer service, sales, or relationship-based experience is a plus
• Exposure to ATS/CRM systems and experience supporting offshore or international recruitment teams advantageous
• Canva or basic graphic design experience desirable

Tools

• LinkedIn Recruiter, Seek Talent Search, ATS/CRM platforms, Microsoft Office, Mailchimp, Canva

Benefits

Step Into the Smartsourcing Experience

Smartsourcing was created with one mission: to change lives. We're here to ensure that businesses flourish and, just as importantly, that every member of the crew is inspired, supported, and set up to thrive. For the fifth year running, we've been recognized as one of HR Asia's Best Companies to Work For. This award isn't just a title--it's a testament to our commitment to making Smartsourcing an incredible place to build a career.

Why You'll Love Working Here

At Smartsourcing, we believe the best work comes from people who feel seen, heard, and valued. That's why we're all about fostering an environment where you can be your true self. We take pride in being certified as a Great Place to Work, because we know that when you love where you work, extraordinary things happen. Here's just a glimpse of what we offer:

• 5-day Christmas Leave (unwrap real time off)
• Healthcare from Day 1 for you and your family (because healthcare matters)
• Free lunch and barista-crafted coffee daily (we take our caffeine seriously)
• Night shift differential for evening schedules
• Subsidized gym membership and sports wellness clubs including hiking and free-diving
• Smartsourcing Exclusives (deals made just for you)
• Themed BFFs, monthly knockoffs, summer parties
• Community give-back programs and personal development workshops
• And so much more!

We're not just another outsourcing company. We're building something that actually matters here a place where good work meets good culture.

Behind every great hire is someone like you. Apply now.